Cisco Systems 7970 warranty Using AutoAnswer with a Headset or the Speakerphone

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Using AutoAnswer with a Headset or the Speakerphone

You might use AutoAnswer if you receive a high volume of incoming calls or handle calls on behalf of others. Your system administrator configures AutoAnswer to work with either your speakerphone or headset. See the table below for details.

If you...	Then...

Use AutoAnswer with a	Keep headset mode active (in other words, keep			illuminated) even
headset	when you are not on a call. To keep headset mode active, press EndCall
	to hang up (rather than pressing		to end the call), then press NewCall
	or Dial when placing new calls.
	If your phone is set up to use AutoAnswer in headset mode, calls will be
	answered automatically only if		is lit. Otherwise, calls will ring
	normally and you will need to manually answer them.

Use AutoAnswer with the	Keep the handset in the cradle and headset mode inactive (in other
speakerphone	words, keep	unlit).
	If your phone is set up to use AutoAnswer in speakerphone mode, calls
	will be answered automatically using the speakerphone only if the above
	criteria are met. Otherwise, calls will ring normally and you will need to
	manually answer them.

Cisco IP Phone 7970 Series

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Contents Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 How to Use this Guide Getting StartedIf you want to Then Where to Find Additional Information Using and Cleaning the Touchscreen DisplayInstalling and Using Your Phone Safety and Performance InformationUsing an External Power Supply Power supply must be placed indoorsUsing External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationSubjective to the User Buttons and Hardware An Overview of Your Phone78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. CallsUnderstanding Call and Line Icons Selecting Calls Going On-Hook and Off-HookTips Viewing and Switching Between CallsUsing Feature Menus Choosing Touchscreen ItemsTo choose a Touchscreen item Do this Understanding Feature Functionality and Availability Getting Help on Your PhoneEntering and Editing Text Placing a Call Basic Call HandlingPress AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Mute Using Hold and ResumeEnding a Call Or EndCallTransferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call HandlingPicking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical CallsObtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsCustomizing the Touchscreen Customizing Rings and Message IndicatorsAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and DirectoriesProcedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribe Subscribing to Phone ServicesIf you Then For more information Understanding Additional Configuration OptionsDocument Customizing Your Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to ThenDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA

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