Cisco Systems 7970 warranty PAB service or Fast Dial service exact names might vary

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If you want to...	Then...

Dial from a corporate	Use the Cisco WebDialer feature. Open a web browser and go to your
directory web page	company directory. Click on a phone number in the directory. Click Dial to
	place the call. Click Hangup to end the call. See the Customizing Your Cisco
	IP Phone on the Web guide for more details:
	http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Dial using a headset	Do one of the following:
	•	If	is unlit, press it before or after dialing, re-dialing, or speed-dialing
		a number.
	•	If	is lit, press New Call, Redial, a speed dial button, or	(a line
		button). If necessary, enter a phone number and press Dial.

Receive notification	Call the number and press CallBack while listening to the busy tone or ring
when a busy or	sound. Hang up. When the extension becomes available, your phone will
ringing extension	provide you with an audio and visual alert. (The call back to this number is
becomes available	not automatic; you must place the call.) CallBack is a special feature that
	your system administrator might configure for your phone. Note that
	CallBack will fail if the other party has call forwarding enabled.

Dial on a secondary	Press		for the line that you want to use.
line

Make a priority	Enter the MLPP access number (provided by your system administrator)
(precedence) call	followed by the phone number. For more details, see the “Prioritizing Critical
	Calls” section on page 35.

Dial from a Personal	Choose		> PAB service or Fast Dial service (exact names might vary).
Address Book (PAB)	To dial from a listing, press it or scroll to it and go off-hook. For help
entry or Fast Dial	subscribing to the PAB or Fast Dial service, see the “Accessing Your User
code	Options Web Pages” section on page 43.

Place a call using a	Dial a number and enter a client matter code (CMC) or a forced
billing or tracking	authorization code (FAC) when prompted by a distinctive tone. Your system
code	administrator will tell you if you need to enter CMC or FAC codes and can
	provide you with detailed instructions.

20	78-15630-03

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Contents Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 Getting Started How to Use this GuideIf you want to Then Using and Cleaning the Touchscreen Display Where to Find Additional InformationSafety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using an External Power SupplyUsing External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Lines vs. Calls Call-Handling and Navigation TipsUnderstanding Call and Line Icons Going On-Hook and Off-Hook Selecting CallsViewing and Switching Between Calls TipsChoosing Touchscreen Items Using Feature MenusTo choose a Touchscreen item Do this Getting Help on Your Phone Understanding Feature Functionality and AvailabilityEntering and Editing Text Basic Call Handling Placing a CallPress AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Hold and Resume Using MuteEnding a Call Or EndCallTransferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you ThenUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing Rings and Message Indicators Customizing the TouchscreenSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. Each log canAccessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services SubscribeUnderstanding Additional Configuration Options If you Then For more informationDocument Customizing Your Troubleshooting Your Phone Using the Quality Reporting ToolNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA

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