Cisco Systems 7970 warranty Transferring a Connected Call

Transferring a Connected Call

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

If you want to...	Then...
Transfer a call without	Press Transfer and enter the target number. When you hear the call
talking to the transfer	ringing, hang up.
recipient	If your system administrator did not enable on-hook transfer, you must
	press Transfer again to complete the transfer. To cancel the transfer,
	press EndCall.
Talk to the transfer	Press Transfer and enter the target number. Wait for the transfer
recipient before transferring	recipient to answer. If the recipient accepts the transferred call, hang
a call (consult transfer)	up. (If your system administrator did not enable on-hook transfer on
	your phone, you must press Transfer again to complete the transfer.)
	To cancel the transfer, press EndCall.
Transfer two current calls	Scroll to highlight any call on the line and press Select. Repeat this
to each other	process for the second call. With one of the selected calls highlighted,
(direct transfer)	press DirTrfr. (You might need to press more to see DirTrfr.) The two
	calls connect to each other and drop you from the call.
	If you want to stay on the line with the callers, use Join to create a
	conference instead. For details, see the“Making Conference Calls”
	section on page 26.
Send a call to your voice	Press iDivert. The call is automatically transferred to your voice
messaging system	message greeting. You can use iDivert with a call that is active, ringing,
	or on hold.

Tips

•When on-hook transfer is enabled, you can either hang up or press Transfer, then hang up.

•If on-hook transfer is not enabled on your phone, be aware that hanging up instead of pressing Transfer cancels the transfer action and places the party to be transferred on hold.

•You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it.

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