Cisco Systems 7970 warranty Using Call Logs and Directories

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Using Call Logs and Directories

Your phone maintains logs of your missed, placed, and received calls. You can use the Directories button to access these records. You can also access a corporate directory (if available).

If you want to...

Then...

 

 

 

 

View your call logs

Choose

> Missed Calls, Placed Calls, or Received Calls. Each log can

 

store up to 100 records.

 

 

Dial from a call log

Choose a listing and go off-hook. If you need to edit the number displayed in

 

the record (to add or to remove a prefix, for example), press EditDial

 

followed by << or >> to erase digits or move the cursor.

 

If you want to dial from a call log while on an active call, scroll to a call

 

record and press Dial. Then choose a menu item to handle the original call:

 

Hold—Puts the first call on hold and dials the second.

 

Transfer—Transfers the first party to the second and drops you from the

 

call. (Press Transfer again after dialing to complete the action.)

 

Conference—Creates a conference call with all parties, including you.

 

(Press Confrn after dialing to complete the action.)

 

End Call—Disconnects the first call and dials the second.

 

 

 

Erase your call logs

Press

, then press Clear. Doing so erases your Missed, Placed, and

 

Received call logs.

 

 

 

Dial from a corporate

Choose

> Corporate Directory (exact name can vary). Search for a

directory

listing by entering letters with your keypad. (You can search using a partial

 

name.) To dial from a listing, press it, or scroll to it and go off-hook.

 

If you want to dial from a directory while on an active call, scroll to a listing

 

and press Dial. Then choose a menu item to handle the original call:

 

Hold—Puts the first call on hold and dials the second.

 

Transfer—Transfers the first party to the second and drops you from the

 

call. (Press Transfer again after dialing to complete the action.)

 

Conference—Creates a conference call with all parties, including you.

 

(Press Confrn after dialing to complete the action.)

 

End Call—Disconnects the first call and dials the second.

 

 

 

Note If the network shuts down or is reset, you might lose information in your call logs.

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78-15630-03

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Contents Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 If you want to Then How to Use this GuideGetting Started Using and Cleaning the Touchscreen Display Where to Find Additional InformationSafety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using an External Power SupplyUsing External Devices with Your Cisco IP Phone Connecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Call and Line Icons Call-Handling and Navigation TipsUnderstanding Lines vs. Calls Going On-Hook and Off-Hook Selecting CallsViewing and Switching Between Calls TipsTo choose a Touchscreen item Do this Using Feature MenusChoosing Touchscreen Items Entering and Editing Text Understanding Feature Functionality and AvailabilityGetting Help on Your Phone Basic Call Handling Placing a CallPress AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Ending a Call Using Hold and ResumeUsing Mute Or EndCallTransferring a Connected Call Forwarding Your Calls to Another Number Standard Conference Calls Making Conference CallsTypes of Supported Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you ThenUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing Rings and Message Indicators Customizing the TouchscreenSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. Each log canLogging In to the User Options Web Pages Accessing Your User Options Web PagesProcedure Tips for Navigating the User Options PagesSubscribing to Phone Services SubscribeUnderstanding Additional Configuration Options If you Then For more informationDocument Customizing Your Network Configuration and select the network Troubleshooting Your PhoneUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA
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