Cisco Systems 7970 warranty Using a Handset, Headset, and Speakerphone

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Using Hold and Resume 23

Using Mute 23

Transferring a Connected Call 24

Forwarding Your Calls to Another Number 25

Making Conference Calls 26

Types of Supported Conference Calls 26

Starting and Joining a Standard Conference 27

Starting or Joining a Meet-Me Conference Call 28

Advanced Call Handling 29

Storing and Retrieving Parked Calls 29

Picking Up a Redirected Call on Your Phone 30

Using a Shared Line 31

Understanding Shared Lines 31

Adding Yourself to a Shared-Line Call 32

Preventing Others from Viewing or Joining a Shared-Line Call 33

Tracing Suspicious Calls 33

Making and Receiving Secure Calls 34

Prioritizing Critical Calls 35

Using a Handset, Headset, and Speakerphone 36

Obtaining a Headset 36

Using AutoAnswer with a Headset or the Speakerphone 37

Customizing Phone Settings 38

Adjusting the Volume 38

Customizing Rings and Message Indicators 39

Customizing the Touchscreen 39

Setting Up Speed Dial Features 40

Using Voice Messaging, Call Logs, and Directories 41

Accessing Voice Messages 41

Using Call Logs and Directories 42

iv

78-15630-03

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Contents Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 How to Use this Guide Getting StartedIf you want to Then Using and Cleaning the Touchscreen Display Where to Find Additional InformationSafety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using an External Power SupplyUsing External Devices with Your Cisco IP Phone Connecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. CallsUnderstanding Call and Line Icons Going On-Hook and Off-Hook Selecting CallsViewing and Switching Between Calls TipsUsing Feature Menus Choosing Touchscreen ItemsTo choose a Touchscreen item Do this Understanding Feature Functionality and Availability Getting Help on Your PhoneEntering and Editing Text Basic Call Handling Placing a CallPress AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Ending a Call Using Hold and ResumeUsing Mute Or EndCallTransferring a Connected Call Forwarding Your Calls to Another Number Standard Conference Calls Making Conference CallsTypes of Supported Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you ThenUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing Rings and Message Indicators Customizing the TouchscreenSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. Each log canLogging In to the User Options Web Pages Accessing Your User Options Web PagesProcedure Tips for Navigating the User Options PagesSubscribing to Phone Services SubscribeUnderstanding Additional Configuration Options If you Then For more informationDocument Customizing Your Network Configuration and select the network Troubleshooting Your PhoneUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA
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