Contents
Cisco IP Phone 7970 Series for Cisco CallManager
Page
Common Phone Tasks
Button Icon Definitions
Contents
Using a Handset, Headset, and Speakerphone
Accessing Your User Options Web Pages
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Getting Started
How to Use this Guide
If you want to Then
Where to Find Additional Information
Using and Cleaning the Touchscreen Display
Installing and Using Your Phone
Safety and Performance Information
Using an External Power Supply
Power supply must be placed indoors
Using External Devices with Your Cisco IP Phone
Connecting Your Phone
Headset Information
Adjusting the Footstand
Adjusting the Handset Rest
Registering with Taps
Subjective to the User
Buttons and Hardware
An Overview of Your Phone
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Cisco IP Phone 7970 Series
Touchscreen Features
Understanding Lines vs. Calls
Call-Handling and Navigation Tips
Understanding Call and Line Icons
Selecting Calls
Going On-Hook and Off-Hook
Tips
Viewing and Switching Between Calls
Choosing Touchscreen Items
Using Feature Menus
To choose a Touchscreen item Do this
Getting Help on Your Phone
Understanding Feature Functionality and Availability
Entering and Editing Text
Placing a Call
Basic Call Handling
Press AbbrDial
PAB service or Fast Dial service exact names might vary
Cisco IP Phone on the Web
Answering a Call
Or EndCall
Using Hold and Resume
Using Mute
Ending a Call
Transferring a Connected Call
Forwarding Your Calls to Another Number
Meet-Me Conference Calls
Making Conference Calls
Types of Supported Conference Calls
Standard Conference Calls
Starting and Joining a Standard Conference
Starting or Joining a Meet-Me Conference Call
Storing and Retrieving Parked Calls
Advanced Call Handling
Picking Up a Redirected Call on Your Phone
Understanding Shared Lines
Using a Shared Line
Adding Yourself to a Shared-Line Call
Tracing Suspicious Calls
Making and Receiving Secure Calls
If you Then
Prioritizing Critical Calls
Obtaining a Headset
Using a Handset, Headset, and Speakerphone
Using AutoAnswer with a Headset or the Speakerphone
Adjusting the Volume
Customizing Phone Settings
Customizing the Touchscreen
Customizing Rings and Message Indicators
Add/Update Speed Dials from the main menu
Setting Up Speed Dial Features
Accessing Voice Messages
Using Voice Messaging, Call Logs, and Directories
Missed Calls, Placed Calls, or Received Calls. Each log can
Using Call Logs and Directories
Tips for Navigating the User Options Pages
Accessing Your User Options Web Pages
Procedure
Logging In to the User Options Web Pages
Subscribe
Subscribing to Phone Services
If you Then For more information
Understanding Additional Configuration Options
Document Customizing Your
If you are asked to Then
Troubleshooting Your Phone
Using the Quality Reporting Tool
Network Configuration and select the network
Duration of Hardware Warranty
Cisco One-Year Limited Hardware Warranty Terms
To Receive a Return Materials Authorization RMA Number
Replacement, Repair, or Refund Policy for Hardware
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Index
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Cisco IP Phone 7970 Series
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Taps
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Cisco IP Phone 7970 Series
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