Cisco Systems 7970 warranty Tracing Suspicious Calls

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Preventing Others from Viewing or Joining a Shared-Line Call

If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing or barging your calls (adding themselves to calls on the shared lines using the Barge or cBarge feature).

If you want to...

Then...

 

 

 

 

 

 

Prevent others from viewing or

Enable Privacy by pressing the button labeled Private

. When

barging any calls on a shared line

Privacy is on, this icon appears next to the Privacy button

 

and the button illuminates amber

.

 

 

 

 

Allow others to view or barge any

Disable Privacy by pressing the button labeled Private

. When

calls on a shared line

Privacy is off, this icon appears next to the Privacy button

 

and the button appears unlit

.

 

 

 

 

 

 

 

Tips

If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual. However, you cannot add yourself to existing calls on the shared line, and the barge softkeys will not be available to you.

The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines on your phone and Privacy is enabled, coworkers will not be able to view or barge calls on any of your shared lines.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

If you want to...

Then...

 

 

Notify your system

Press MCID. You will hear a special tone and see the message, “MCID

administrator about a

successful” on your phone. The call remains active until you end the

suspicious or harassing call

call.

 

 

Cisco IP Phone 7970 Series

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Contents Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 If you want to Then How to Use this GuideGetting Started Where to Find Additional Information Using and Cleaning the Touchscreen DisplayInstalling and Using Your Phone Safety and Performance InformationUsing an External Power Supply Power supply must be placed indoorsUsing External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationSubjective to the User Buttons and Hardware An Overview of Your Phone78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Call and Line Icons Call-Handling and Navigation TipsUnderstanding Lines vs. Calls Selecting Calls Going On-Hook and Off-HookTips Viewing and Switching Between CallsTo choose a Touchscreen item Do this Using Feature MenusChoosing Touchscreen Items Entering and Editing Text Understanding Feature Functionality and AvailabilityGetting Help on Your Phone Placing a Call Basic Call HandlingPress AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Mute Using Hold and ResumeEnding a Call Or EndCallTransferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call HandlingPicking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical CallsObtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsCustomizing the Touchscreen Customizing Rings and Message IndicatorsAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and DirectoriesProcedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribe Subscribing to Phone ServicesIf you Then For more information Understanding Additional Configuration OptionsDocument Customizing Your Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to ThenDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA
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