AT&T 7720 Announcement Options, General Announcements, Selecting Your General Announcement

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ANSWERING SYSTEM SET-UP

Announcement Options

Before using this answering system, you can record an announcement (up to three minutes long) that callers will hear when the system answers a call. When you record your announcement, make sure you indicate who has been assigned each mailbox, and that callers should press 1or 2to access the appropriate mailbox.

For example:

“Hello. You’ve reached Meadowlark Nursery. To leave a message for Ms. Arbor, press 1. To leave a message for Mr. Cardinal, press 2. If you are not calling from a touch-tone phone, wait for the tone.”

General Announcements

You can record up to three different general announcements—A, B, and AO. Announcements A and B are used when you want the system to record callers’ messages. Announcement AO (Announcement Only) is used when you want to give information to callers, but you do not want the system to record any messages. (Some businesses use this announcement to advise callers of their hours of operation.) By selecting A, B or AO, you decide which announcement your callers will hear when the system answers a call.

If you choose not to record an announcement for A or B, the system answers with a prerecorded announcement: “Hello. Please leave a message after the tone.” The system does not have a prerecorded announcement for AO.

Selecting Your General Announcement

1Press C. The Message Counter displays CH.

2Press uuntil you hear “Selected announcement is…”

3Use nor Nto move to the announcement option you want.

4Press S.

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Contents User’s Manual for Digital Answering System Philips Consumer Communications L.P. All rights reserved Table of Contents Table of Contents Handset Batteries Installation Installation Set the handset Ringer switch Table/Desk InstallationInstall the handset battery Connect the telephone line cord Install the power reserve batteriesCheck for a dial tone Connect the power cordSet the dial mode Wall Installation Follow Steps 7 to 12 in Table/Desk Installation Telephone Operation Redial FlashVoice Security Temporary ToneHold Answering a call while using the intercomPage/Intercom Paging someone at the base from the handsetRecording a Phone Conversation Power Reserve FeatureCall Waiting Caller IDAbout Caller Identification To program your local area codes Caller ID SET UPProgramming Local Area Codes Call List Options Turn Off Caller ID with Call WaitingNew Call Indicator Caller ID FeaturesCall Announce Recording Call AnnouncementsReviewing Call History Reviewing and Deleting Call AnnouncementsIncoming Call History Removing Call Records from History Display DialRemoving All Call Records Caller ID Display MessagesTelephone Memory Memory Guard FeatureStoring Numbers in Memory Storing a Pause in a Memory NumberMemory Match Storing a Name with a NumberViewing Numbers in Memory Dialing Memory NumbersReplacing a Stored Number Storing a Number Just Dialed in Telephone MemoryPriority Ring Numbers Storing a Number from Call History in Telephone MemoryTo locate the handset using this feature, press and hold Speakerphone Volume ControlMute Handset LocatorChanging Channels Operating RangeSetting the Clock Speaker Volume ControlAnswering System SET-UP Turning the System On/OffGeneral Announcements Announcement OptionsSelecting Your General Announcement For exampleCaller Specific Announcements Recording Your General AnnouncementDeleting Your General Announcement Outgoing Setting Up Caller Specific Outgoing AnnouncementsAnnouncement Play/Silent Feature Set-UpAudible Message Alert Remote Access CodeRing Select and Toll Saver Base Ringer Setting Priority Call SignalReviewing Feature Settings Changing the Priority Calling CodeAnswering Calls Answering System OperationCall Screening/Intercept Announcement BypassListening to Your Messages Deleting Messages Saving MessagesDelete all messages in a mailbox Delete selected messagesRecording a Memo Message Guard Power Fail Protection SystemVoice Help Menu Connecting with the Answering SystemFrom the Cordless Handset From a Touch Tone PhoneConnect with the answering system Remote Access CommandsPlaying messages Changing Outgoing Announcement Call ScreeningReviewing Your Announcement To monitor a callRemote On/Off Recording a Message When System is OffReview ON/OFF Status Turning System OffExit Remote Access Changing SettingsReviewing Settings Handset Batteries Charging the Handset Battery PackReplacing the Handset Battery Pack Base Unit BACK-UP Batteries Replacing the Base Power Reserve BatteriesAudible Signals Signals and DisplaysIf the phone does not work at all, check these items first Case of DifficultyIf the phone does not ring when you receive a call If you hear noise or interference when using the phoneIf you hear other calls while using the phone If you have no dial toneIf speakerphone conversation sounds distorted If you hear noise in the handset and the buttons don’t workIf messages are incomplete If you have difficulty hearing messagesCaller’s name or phone number is not displayed Display Dial feature does not workIf your outgoing announcement isn’t clear Memory Match feature does not work Cordless Digital Answering System Speakerphone End of messages