AT&T 7720 If your outgoing announcement isn’t clear, Display Dial feature does not work

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IN CASE OF DIFFICULTY

If the system does not respond to remote commands from a remote touch tone phone

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

If your outgoing announcement isn’t clear

If you record your announcement at the base, make sure you speak in a normal tone of voice, about nine inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

For best sound quality, record the announcement using the cordless handset.

Display Dial feature does not work

Check to make sure you have stored correctly your area code or the phone number you are dialing.

This feature might not work if the phone is connected to a Private Branch Exchange (PBX).

This feature will not work if the screen displays ERROR.

The caller’s name or phone number is not displayed

Make sure you subscribe to Caller ID service or Caller Name service from your telephone company.

Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX).

Caller ID feature is inactive during a power failure.

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Contents User’s Manual for Digital Answering System Philips Consumer Communications L.P. All rights reserved Table of Contents Table of Contents Handset Batteries Installation Installation Set the handset Ringer switch Table/Desk InstallationInstall the handset battery Install the power reserve batteries Connect the telephone line cordCheck for a dial tone Connect the power cordSet the dial mode Wall Installation Follow Steps 7 to 12 in Table/Desk Installation Telephone Operation Voice Security FlashRedial Temporary TonePage/Intercom Answering a call while using the intercomHold Paging someone at the base from the handsetPower Reserve Feature Recording a Phone ConversationCall Waiting Caller IDAbout Caller Identification To program your local area codes Caller ID SET UPProgramming Local Area Codes Turn Off Caller ID with Call Waiting Call List OptionsCall Announce Caller ID FeaturesNew Call Indicator Recording Call AnnouncementsReviewing Call History Reviewing and Deleting Call AnnouncementsIncoming Call History Removing All Call Records Display DialRemoving Call Records from History Caller ID Display MessagesStoring Numbers in Memory Memory Guard FeatureTelephone Memory Storing a Pause in a Memory NumberViewing Numbers in Memory Storing a Name with a NumberMemory Match Dialing Memory NumbersPriority Ring Numbers Storing a Number Just Dialed in Telephone MemoryReplacing a Stored Number Storing a Number from Call History in Telephone MemoryMute Speakerphone Volume ControlTo locate the handset using this feature, press and hold Handset LocatorOperating Range Changing ChannelsAnswering System SET-UP Speaker Volume ControlSetting the Clock Turning the System On/OffSelecting Your General Announcement Announcement OptionsGeneral Announcements For exampleCaller Specific Announcements Recording Your General AnnouncementDeleting Your General Announcement Setting Up Caller Specific Outgoing Announcements OutgoingFeature Set-Up Announcement Play/SilentAudible Message Alert Remote Access CodeRing Select and Toll Saver Reviewing Feature Settings Priority Call SignalBase Ringer Setting Changing the Priority Calling CodeCall Screening/Intercept Answering System OperationAnswering Calls Announcement BypassListening to Your Messages Delete all messages in a mailbox Saving MessagesDeleting Messages Delete selected messagesMessage Guard Power Fail Protection System Recording a MemoFrom the Cordless Handset Connecting with the Answering SystemVoice Help Menu From a Touch Tone PhoneConnect with the answering system Remote Access CommandsPlaying messages Reviewing Your Announcement Call ScreeningChanging Outgoing Announcement To monitor a callReview ON/OFF Status Recording a Message When System is OffRemote On/Off Turning System OffExit Remote Access Changing SettingsReviewing Settings Handset Batteries Charging the Handset Battery PackReplacing the Handset Battery Pack Replacing the Base Power Reserve Batteries Base Unit BACK-UP BatteriesSignals and Displays Audible SignalsCase of Difficulty If the phone does not work at all, check these items firstIf you hear other calls while using the phone If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If you have no dial toneIf messages are incomplete If you hear noise in the handset and the buttons don’t workIf speakerphone conversation sounds distorted If you have difficulty hearing messagesCaller’s name or phone number is not displayed Display Dial feature does not workIf your outgoing announcement isn’t clear Memory Match feature does not work Cordless Digital Answering System Speakerphone End of messages