AT&T 7720 user manual Memory Match feature does not work

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IN CASE OF DIFFICULTY

The caller’s name or phone number is not displayed during Call Waiting

•Make sure you subscribe to combined Caller ID with Call Waiting service.

•If you subscribe to the combined service, make sure you have this feature turned on. (See “Turn Off Caller ID with Call Waiting” in the CALLER ID section of this manual for directions on checking the status of this feature.)

•The screen will not display the call information if someone is on an extension phone.

•Caller ID with Call Waiting feature is inactive during a power failure.

The Memory Match feature does not work

If the call is from a location using multiple lines, the calling number might not match the number you stored in memory.

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Contents User’s Manual for Digital Answering System Philips Consumer Communications L.P. All rights reserved Table of Contents Table of Contents Handset Batteries Installation Installation Table/Desk Installation Install the handset batterySet the handset Ringer switch Connect the telephone line cord Install the power reserve batteriesConnect the power cord Set the dial modeCheck for a dial tone Wall Installation Follow Steps 7 to 12 in Table/Desk Installation Telephone Operation Temporary Tone FlashRedial Voice SecurityPaging someone at the base from the handset Answering a call while using the intercomHold Page/IntercomRecording a Phone Conversation Power Reserve FeatureCaller ID About Caller IdentificationCall Waiting Caller ID SET UP Programming Local Area CodesTo program your local area codes Call List Options Turn Off Caller ID with Call WaitingRecording Call Announcements Caller ID FeaturesNew Call Indicator Call AnnounceReviewing and Deleting Call Announcements Incoming Call HistoryReviewing Call History Caller ID Display Messages Display DialRemoving Call Records from History Removing All Call RecordsStoring a Pause in a Memory Number Memory Guard FeatureTelephone Memory Storing Numbers in MemoryDialing Memory Numbers Storing a Name with a NumberMemory Match Viewing Numbers in MemoryStoring a Number from Call History in Telephone Memory Storing a Number Just Dialed in Telephone MemoryReplacing a Stored Number Priority Ring NumbersHandset Locator Speakerphone Volume ControlTo locate the handset using this feature, press and hold MuteChanging Channels Operating RangeTurning the System On/Off Speaker Volume ControlSetting the Clock Answering System SET-UPFor example Announcement OptionsGeneral Announcements Selecting Your General AnnouncementRecording Your General Announcement Deleting Your General AnnouncementCaller Specific Announcements Outgoing Setting Up Caller Specific Outgoing AnnouncementsAnnouncement Play/Silent Feature Set-UpRemote Access Code Ring Select and Toll SaverAudible Message Alert Changing the Priority Calling Code Priority Call SignalBase Ringer Setting Reviewing Feature SettingsAnnouncement Bypass Answering System OperationAnswering Calls Call Screening/InterceptListening to Your Messages Delete selected messages Saving MessagesDeleting Messages Delete all messages in a mailboxRecording a Memo Message Guard Power Fail Protection SystemFrom a Touch Tone Phone Connecting with the Answering SystemVoice Help Menu From the Cordless HandsetRemote Access Commands Playing messagesConnect with the answering system To monitor a call Call ScreeningChanging Outgoing Announcement Reviewing Your AnnouncementTurning System Off Recording a Message When System is OffRemote On/Off Review ON/OFF StatusChanging Settings Reviewing SettingsExit Remote Access Charging the Handset Battery Pack Replacing the Handset Battery PackHandset Batteries Base Unit BACK-UP Batteries Replacing the Base Power Reserve BatteriesAudible Signals Signals and DisplaysIf the phone does not work at all, check these items first Case of DifficultyIf you have no dial tone If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If you hear other calls while using the phoneIf you have difficulty hearing messages If you hear noise in the handset and the buttons don’t workIf speakerphone conversation sounds distorted If messages are incompleteDisplay Dial feature does not work If your outgoing announcement isn’t clearCaller’s name or phone number is not displayed Memory Match feature does not work Cordless Digital Answering System Speakerphone End of messages