AT&T 7720 user manual Answering System Operation, Answering Calls, Call Screening/Intercept

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ANSWERING SYSTEM OPERATION

AT THE BASE

Answering Calls

When you’ve selected Announcement A or B and turned the system on, the caller hears the announcement you recorded, followed by a beep. During the announcement, callers can press 1or 2to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. A caller can leave a message up to three minutes long. If the message is longer than three minutes, or if the caller is silent for more than seven seconds, or if the system runs out of memory, the system beeps once and hangs up.

If you’ve selected Announcement AO, callers hear your announcement. If a caller doesn’t enter a mailbox number before the announcement ends, the system plays to the end of the announcement, then hangs up. (If you want a caller to be able to leave a message when announcement is set to AO, instruct him or her to press #or a mailbox number while the announcement is playing.)

If the system is off and the phone rings, the call will be answered after 10 rings and the caller will hear “The machine is off.” If the system is on and the memory is full, the call will also be answered after 10 rings. The caller will hear “Memory is full.” Remote access commands to change the On/Off status are explained in the ANSWERING SYSTEM OPERATION— From Cordless Handset or Touch Tone Phone section of this manual.

Call Screening/Intercept

Set the system to answer calls, and set the volume control so you can hear the caller’s message.

If you decide to take a call, press Pon the handset or Kon the base.

If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the telephone switchhook or press Son the base.

Announcement Bypass

You might want to let frequent callers know they can enter a mailbox number on a touch tone phone when they hear your announcement begin. The system then stops playing your announcement and beeps so that the caller can immediately begin recording a message.

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Contents User’s Manual for Digital Answering System Philips Consumer Communications L.P. All rights reserved Table of Contents Table of Contents Handset Batteries Installation Installation Set the handset Ringer switch Table/Desk InstallationInstall the handset battery Connect the telephone line cord Install the power reserve batteriesCheck for a dial tone Connect the power cordSet the dial mode Wall Installation Follow Steps 7 to 12 in Table/Desk Installation Telephone Operation Temporary Tone FlashRedial Voice SecurityPaging someone at the base from the handset Answering a call while using the intercomHold Page/IntercomRecording a Phone Conversation Power Reserve FeatureCall Waiting Caller IDAbout Caller Identification To program your local area codes Caller ID SET UPProgramming Local Area Codes Call List Options Turn Off Caller ID with Call WaitingRecording Call Announcements Caller ID FeaturesNew Call Indicator Call AnnounceReviewing Call History Reviewing and Deleting Call AnnouncementsIncoming Call History Caller ID Display Messages Display DialRemoving Call Records from History Removing All Call RecordsStoring a Pause in a Memory Number Memory Guard FeatureTelephone Memory Storing Numbers in MemoryDialing Memory Numbers Storing a Name with a NumberMemory Match Viewing Numbers in MemoryStoring a Number from Call History in Telephone Memory Storing a Number Just Dialed in Telephone MemoryReplacing a Stored Number Priority Ring NumbersHandset Locator Speakerphone Volume ControlTo locate the handset using this feature, press and hold MuteChanging Channels Operating RangeTurning the System On/Off Speaker Volume ControlSetting the Clock Answering System SET-UPFor example Announcement OptionsGeneral Announcements Selecting Your General AnnouncementCaller Specific Announcements Recording Your General AnnouncementDeleting Your General Announcement Outgoing Setting Up Caller Specific Outgoing AnnouncementsAnnouncement Play/Silent Feature Set-UpAudible Message Alert Remote Access CodeRing Select and Toll Saver Changing the Priority Calling Code Priority Call SignalBase Ringer Setting Reviewing Feature SettingsAnnouncement Bypass Answering System OperationAnswering Calls Call Screening/InterceptListening to Your Messages Delete selected messages Saving MessagesDeleting Messages Delete all messages in a mailboxRecording a Memo Message Guard Power Fail Protection SystemFrom a Touch Tone Phone Connecting with the Answering SystemVoice Help Menu From the Cordless HandsetConnect with the answering system Remote Access CommandsPlaying messages To monitor a call Call ScreeningChanging Outgoing Announcement Reviewing Your AnnouncementTurning System Off Recording a Message When System is OffRemote On/Off Review ON/OFF StatusExit Remote Access Changing SettingsReviewing Settings Handset Batteries Charging the Handset Battery PackReplacing the Handset Battery Pack Base Unit BACK-UP Batteries Replacing the Base Power Reserve BatteriesAudible Signals Signals and DisplaysIf the phone does not work at all, check these items first Case of DifficultyIf you have no dial tone If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If you hear other calls while using the phoneIf you have difficulty hearing messages If you hear noise in the handset and the buttons don’t workIf speakerphone conversation sounds distorted If messages are incompleteCaller’s name or phone number is not displayed Display Dial feature does not workIf your outgoing announcement isn’t clear Memory Match feature does not work Cordless Digital Answering System Speakerphone End of messages