Avaya 15-601067 manual Small Office Embedded Voicemail Installation

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Installing Embedded Voicemail

Small Office Embedded Voicemail Installation

The following sections detail the process for installing and testing embedded voicemail for a Small Office Edition system.

1. Requirements

Hardware

IP Office Small Office Edition control unit with VC (voice compression) channels.

Existing systems cannot be upgraded to add additional voice compression channels.

Avaya 64MB Small Office Memory (Compact Flash) Card. This is supplied with a PCMCIA memory card carrier.

Configuration

PC, connected to the IP Office network, with the following installed from the IP Office Administration CD:

IP Office Manager application.

IP Office Monitor application.

2.Checking for Voice Compression Channels

The number of voice compression channels in the Small Office Edition control unit (either 3 or 16) controls the maximum number of simultaneous embedded voicemail calls.

The number of voice compression channels is indicated by the label on the control unit.

1.Look at the label on the base of the control unit.

2.At the top of the label, the line SMALL OFFICE is followed by a list of the components within the unit. The number of voice compression channels is indicated by VC and a number.

As with all IP Office control units, the number of installed voice compression channels can also be check using the IP Office Monitor application. See Monitoring Embedded Voicemail.

3. Install the Memory Expansion Card

The Small Office Memory Card is supplied with a PCMCIA card carrier.

1.Insert the Memory Card into the PCMCIA card carrier.

2.The PCMCIA card carrier can be inserted into either of the PCMCIA card slots on the rear of the Small Office Edition control unit.

Due to the raised shape of the optional Small Office wireless card, we recommend that the Small Office Memory Card carrier is inserted in Slot A, leaving Slot B free. This allows either card to be inserted or removed without having to remove the other.

Insert the carrier with the memory card label pointing upwards. As the carrier is inserted, the card eject button for the PCMCIA slot will come out.

4.System Configuration

The system can now be configured for embedded voicemail. See Configuring an IP Office for Embedded Voicemail.

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Contents IP Office Issue 4 25 May IP Office Embedded Voicemail Installation GuideTable Of Contents Index About this Guide IntroductionEmbedded Voicemail Installation Guide Page Whats New in IP Office Supported Features Embedded Voicemail Mailbox Features∙ Snmp Disk Full Warning Embedded Voicemail System ComparisonLanguages Supported Major Features Not Supported ∙ User trusted source settingsUpgrading to IP Office ∙ Maximum Simultaneous ConnectionsOverview Installing Embedded Voicemail∙ Maximum Record Time Setup InformationUser Mailboxes Users to receive group message waiting indication Hunt Group MailboxesTime∙ Profiles ∙Fallback Destination Auto Attendant SetupMenu Actions Install the Memory Expansion Card IP406 V2 InstallationSystem Configuration RequirementsChecking for Voice Compression Channels Small Office Embedded Voicemail InstallationTo configure an IP Office for embedded voicemail Configuring an IP Office for Embedded VoicemailSelect Immediately or When Free as the Reboot Mode From the Voicemail Type list select Embedded VoicemailUpgrading Prompts Upgrading Prompts Using a Memory Card ReaderPrompt Source and Destination Location ∙ IP Office Small Office Edition Compressed PromptsUpgrading Prompts Using Tftp File Transfer ∙ On the Call tab, select Embedded Voicemail Monitoring Embedded VoicemailClick Filters and then Trace Options Embedded Voicemail Installation Guide User Mailboxes User Mailbox Configuration∙ Voicemail Code User Mailbox Configuration∙ Voicemail On ∙ Voicemail RingbackHunt Group Mailboxes Hunt Group Mailbox ConfigurationClick the Source Numbers tab Hunt Group Mailbox ConfigurationMessage Waiting Indication Short Code and DSS Key Access Hunt Group Mailbox AccessRemote Access Message Waiting IndicationEmbedded Voicemail Installation Guide Auto Attendant Overview Auto Attendant ConfigurationExample Auto Attendant Setup Page Using Phone Manager Using DSS KeysRouting Incoming Calls to an Auto Attendant Transferring Calls to an Auto AttendantUsing Short Codes Auto Attendant Remote AccessChanging Prompts and Prompt Short Codes Cascading Auto Attendants Embedded Voicemail Installation Guide ∙ Voicemail Collect MiscellaneousShort Codes ∙ Voicemail On/Voicemail Off DSS Key Programming∙ Voicemail Ringback On/Off ∙ Auto Attendant∙ Voicemail Ringback On Using a Short Code Remote AccessUsing an Auto Attendant Using an Incoming Call RouteRestoring Messages, Greetings and Prompts Backing Up and Restoring MessagesBacking Up Messages, Greetings and Prompts Loading Other Files onto the Memory Card Configuring the File SourceIndex Embedded Voicemail Installation Guide Index Embedded Voicemail Installation Guide Small Office Embedded Voicemail Installation Guide Index AL7 1LZ