Avaya 15-601067 manual Introduction, About this Guide

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Introduction

About this Guide

This guide describes how to install and configure Embedded Voicemail. This guide is for Avaya professional services staff, business partners, and system integrators but can be used by anyone who has been trained to install or configure Embedded Voicemail. These instructions assume that you are familiar with IP Office Manager.

Further information about Avaya IP Office is available from www.avaya.com/support and also from www.avaya.com/ipoffice/knowledgebase.

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Contents IP Office Issue 4 25 May IP Office Embedded Voicemail Installation GuideTable Of Contents Index About this Guide IntroductionEmbedded Voicemail Installation Guide Page Whats New in IP Office Supported Features Embedded Voicemail Mailbox Features∙ Snmp Disk Full Warning Embedded Voicemail System ComparisonLanguages Supported Major Features Not Supported ∙ User trusted source settingsUpgrading to IP Office ∙ Maximum Simultaneous ConnectionsOverview Installing Embedded Voicemail∙ Maximum Record Time Setup InformationUser Mailboxes Users to receive group message waiting indication Hunt Group MailboxesTime∙ Profiles ∙Fallback Destination Auto Attendant SetupMenu Actions Install the Memory Expansion Card IP406 V2 InstallationSystem Configuration RequirementsChecking for Voice Compression Channels Small Office Embedded Voicemail InstallationTo configure an IP Office for embedded voicemail Configuring an IP Office for Embedded VoicemailSelect Immediately or When Free as the Reboot Mode From the Voicemail Type list select Embedded VoicemailUpgrading Prompts Upgrading Prompts Using a Memory Card ReaderPrompt Source and Destination Location ∙ IP Office Small Office Edition Compressed PromptsUpgrading Prompts Using Tftp File Transfer ∙ On the Call tab, select Embedded Voicemail Monitoring Embedded VoicemailClick Filters and then Trace Options Embedded Voicemail Installation Guide User Mailboxes User Mailbox Configuration∙ Voicemail Code User Mailbox Configuration∙ Voicemail On ∙ Voicemail RingbackHunt Group Mailboxes Hunt Group Mailbox ConfigurationClick the Source Numbers tab Hunt Group Mailbox ConfigurationMessage Waiting Indication Short Code and DSS Key Access Hunt Group Mailbox AccessRemote Access Message Waiting IndicationEmbedded Voicemail Installation Guide Auto Attendant Overview Auto Attendant ConfigurationExample Auto Attendant Setup Page Using Phone Manager Using DSS KeysRouting Incoming Calls to an Auto Attendant Transferring Calls to an Auto AttendantUsing Short Codes Auto Attendant Remote AccessChanging Prompts and Prompt Short Codes Cascading Auto Attendants Embedded Voicemail Installation Guide ∙ Voicemail Collect MiscellaneousShort Codes ∙ Voicemail On/Voicemail Off DSS Key Programming∙ Voicemail Ringback On/Off ∙ Auto Attendant∙ Voicemail Ringback On Using a Short Code Remote AccessUsing an Auto Attendant Using an Incoming Call RouteRestoring Messages, Greetings and Prompts Backing Up and Restoring MessagesBacking Up Messages, Greetings and Prompts Loading Other Files onto the Memory Card Configuring the File SourceIndex Embedded Voicemail Installation Guide Index Embedded Voicemail Installation Guide Small Office Embedded Voicemail Installation Guide Index AL7 1LZ