Avaya 15-601067 manual Monitoring Embedded Voicemail, Click Filters and then Trace Options

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Installing Embedded Voicemail

For a Small Office Edition control unit:

a.Type cd G723 Files and press Enter.

b.Type send723.bat followed by the IP Office's LAN1 IP address, for example send723.bat 192.168.42.1.

c.The batch file will start transferring all the necessary folders and prompt files. The whole process of transferring the prompt files can take up to 30 minutes.

11.When all the files have been transferred, close the Command prompt window.

12.Restart the IP Office control unit by removing and then reapplying power.

13.When the IP Office has restarted, wait approximately 10 minutes while it scans the new prompts that are available.

The IP Office Monitor application can be used to show this activity. See Monitoring Embedded Voicemail.

14.Test embedded voicemail operation by dialing *17 at an extension.

Monitoring Embedded Voicemail

The IP Office Monitor application can be used to observe the operation of embedded voicemail.

1.From the Start menu select Programs > IP Office.

2.Select Monitor.

3.From the File menu, select Select Unit.

4.Enter the Control Unit IP Address and password. Depending on the IP Office system's configuration, the password required is either the system password or the separate monitor password if set.

5.Check the Control Unit Type is set to IP Office.

6.Click OK.

7.The Monitor application attempts to connect with the control unit. If successful, something similar to the following will appear.

****** SysMonitor 4.1 (10) ******

****** contact made with 192.168.42.1 at 08:17 24/5/2004 ******

****** System (192.168.42.1) has been up and running for 10days, 9hrs, 40mins and 2secs(898802799mS) ******

0mS PRN: Monitor Started IP=192.168.42.203 IP 401 2.1(10)

1mS PRN: LAW=A PRI=0, BRI=0, ALOG=4, ADSL=0 VCOMP=5, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=0(VER=0 TYP=3) CALLS=0(TOT=2)

8.Click Filters and then Trace Options.

9.The following options must be selected in order for the monitor trace to include embedded voicemail events:

On the Call tab, select Embedded Voicemail.

On the System tab, select Print.

The Trace Color selection on the System tab is applied to embedded voicemail events.

10.Click OK.

11.Embedded voicemail events are now shown in the Monitor trace when running. These events are all prefixed LV.

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Contents IP Office Issue 4 25 May IP Office Embedded Voicemail Installation GuideTable Of Contents Index About this Guide IntroductionEmbedded Voicemail Installation Guide Page Whats New in IP Office Supported Features Embedded Voicemail Mailbox Features∙ Snmp Disk Full Warning Embedded Voicemail System ComparisonLanguages Supported Major Features Not Supported ∙ User trusted source settingsUpgrading to IP Office ∙ Maximum Simultaneous ConnectionsOverview Installing Embedded VoicemailSetup Information User Mailboxes∙ Maximum Record Time Users to receive group message waiting indication Hunt Group MailboxesTime∙ Profiles ∙Fallback Destination Auto Attendant SetupMenu Actions Install the Memory Expansion Card IP406 V2 InstallationSystem Configuration RequirementsChecking for Voice Compression Channels Small Office Embedded Voicemail InstallationTo configure an IP Office for embedded voicemail Configuring an IP Office for Embedded VoicemailSelect Immediately or When Free as the Reboot Mode From the Voicemail Type list select Embedded VoicemailUpgrading Prompts Upgrading Prompts Using a Memory Card ReaderPrompt Source and Destination Location ∙ IP Office Small Office Edition Compressed PromptsUpgrading Prompts Using Tftp File Transfer Monitoring Embedded Voicemail Click Filters and then Trace Options∙ On the Call tab, select Embedded Voicemail Embedded Voicemail Installation Guide User Mailboxes User Mailbox Configuration∙ Voicemail Code User Mailbox Configuration∙ Voicemail On ∙ Voicemail RingbackHunt Group Mailboxes Hunt Group Mailbox ConfigurationHunt Group Mailbox Configuration Message Waiting IndicationClick the Source Numbers tab Short Code and DSS Key Access Hunt Group Mailbox AccessRemote Access Message Waiting IndicationEmbedded Voicemail Installation Guide Auto Attendant Overview Auto Attendant ConfigurationExample Auto Attendant Setup Page Using Phone Manager Using DSS KeysRouting Incoming Calls to an Auto Attendant Transferring Calls to an Auto AttendantUsing Short Codes Auto Attendant Remote AccessChanging Prompts and Prompt Short Codes Cascading Auto Attendants Embedded Voicemail Installation Guide Miscellaneous Short Codes∙ Voicemail Collect ∙ Voicemail On/Voicemail Off DSS Key Programming∙ Voicemail Ringback On/Off ∙ Auto Attendant∙ Voicemail Ringback On Using a Short Code Remote AccessUsing an Auto Attendant Using an Incoming Call RouteBacking Up and Restoring Messages Backing Up Messages, Greetings and PromptsRestoring Messages, Greetings and Prompts Loading Other Files onto the Memory Card Configuring the File SourceIndex Embedded Voicemail Installation Guide Index Embedded Voicemail Installation Guide Small Office Embedded Voicemail Installation Guide Index AL7 1LZ