Avaya 15-601067 manual Whats New in IP Office

IP406 V2 Support

The IP Office IP406 V2 control unit is supported using a 512MB uncompressed Compact Flash memory card.

Auto Attendant Timeout

Following the playing of the auto attendant prompts, the auto-attendant will wait 8 seconds for a key press. If the auto attendant was accessed via an Incoming Call Route with a Fallback Destination set, inactive callers are transferred to that destination, otherwise the caller is disconnected. IP Office 3.0 allows the auto attendant timeout to be adjusted within the system configuration.

Auto Attendant Dial In Access

The destination for an auto-attendant transfer action can now be left blank. This will cause users to be prompted to dial the number they require. The number dialed must match a valid user or hunt group extension number.

Message Playback Completion

Following the playing of the last message in a mailbox, the user is no longer automatically disconnected. The user will be played a help menu and only disconnected after a period of inactivity.

Maximum Message Length

For system other than the IP401, the default maximum message length is increased to 2 minutes. IP Office 3.0 allows this to be adjusted up to 3 minutes in the system configuration.

Four Digit Mailbox Access Code

Mailbox access codes, where set, are forced to a minimum of 4 digits (maximum is 15 digits).

Remote Mailbox Access

Mailbox access without a specified user name will trigger a request for the mailbox number and then the mailbox access code if set. This allows remote mailbox access through the creation of appropriate short codes or selecting Voicemail as an Incoming Call Route destination.

Mailbox Help

Mailbox users can dial *4 for help prompts. These help prompts are also played automatically following the playing of the last message in a mailbox.

Voicemail Reception Number

Callers leaving messages can dial *0 to be transferred to the mailbox user's Voicemail Reception number. This number is set through the IP Office configuration.

Multi-Lingual Operation

For systems other than the IP401, the user Locale can be used to override the system Locale to set which language prompts are used. See Languages Supported.

Prompt Pre-Load

All prompts for IP Office 3.0 embedded voicemail are now pre-loaded onto new memory cards when supplied. The previous TFTP transfer of prompts used during installation is no longer required except during upgrades of existing memory cards.

'Record Greeting'short code feature renamed 'Auto Attendant'

A minor change is the renaming of the "Record Greeting" short code feature to "Auto Attendant" to more accurately reflect its usage.

Embedded Voicemail Installation Guide

What's New in IP Office 3.0

There are no changes to Embedded Voicemail in release 3.2. The following changes were made in

version 3.0 of IP Office.

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Page 8	Embedded Voicemail Installation Guide
15-601067 Issue 4 (25 May 2006)	IP Office