Avaya 15-601067 manual Table Of Contents

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Table Of Contents

 

Introduction

5

About this Guide

5

IP Office Embedded Voicemail

7

Overview

7

What's New in IP Office 3.0

8

Embedded Voicemail Mailbox Features

9

Languages Supported

10

Upgrading to IP Office 3.0

10

Installing Embedded Voicemail

11

Overview

11

Setup Information

12

System Settings

12

User Mailboxes

12

Hunt Group Mailboxes

13

Auto Attendant Setup

14

Time Profiles

14

Menu Actions

15

IP406 V2 Installation

16

1. Requirements

16

2. Install the Memory Expansion Card

16

3. System Configuration

16

Small Office Embedded Voicemail Installation

17

1. Requirements

17

2. Checking for Voice Compression Channels

17

3. Install the Memory Expansion Card

17

4. System Configuration

17

Configuring an IP Office for Embedded Voicemail

18

Upgrading Prompts

19

Prompt Source and Destination Location

19

Upgrading Prompts Using a Memory Card Reader

19

Upgrading Prompts Using TFTP File Transfer

20

Monitoring Embedded Voicemail

21

User Mailbox Configuration

23

User Mailboxes

23

User Mailbox Configuration

24

Hunt Group Mailbox Configuration

25

Hunt Group Mailboxes

25

Hunt Group Mailbox Configuration

26

Message Waiting Indication

26

Hunt Group Mailbox Access

27

Message Waiting Indication

27

Short Code and DSS Key Access

27

Remote Access

27

Auto Attendant Configuration

29

Auto Attendant Overview

29

Example Auto Attendant Setup

30

Routing Incoming Calls to an Auto Attendant

32

Transferring Calls to an Auto Attendant

32

Using DSS Keys

32

Using Phone Manager

32

Using Short Codes

33

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Contents IP Office Issue 4 25 May IP Office Embedded Voicemail Installation GuideTable Of Contents Index About this Guide IntroductionEmbedded Voicemail Installation Guide Page Whats New in IP Office Embedded Voicemail System Comparison Embedded Voicemail Mailbox FeaturesSupported Features ∙ Snmp Disk Full Warning∙ Maximum Simultaneous Connections Major Features Not Supported ∙ User trusted source settingsLanguages Supported Upgrading to IP OfficeOverview Installing Embedded VoicemailSetup Information User Mailboxes∙ Maximum Record Time Users to receive group message waiting indication Hunt Group MailboxesTime∙ Profiles ∙Fallback Destination Auto Attendant SetupMenu Actions Requirements IP406 V2 InstallationInstall the Memory Expansion Card System ConfigurationChecking for Voice Compression Channels Small Office Embedded Voicemail InstallationFrom the Voicemail Type list select Embedded Voicemail Configuring an IP Office for Embedded VoicemailTo configure an IP Office for embedded voicemail Select Immediately or When Free as the Reboot Mode∙ IP Office Small Office Edition Compressed Prompts Upgrading Prompts Using a Memory Card ReaderUpgrading Prompts Prompt Source and Destination LocationUpgrading Prompts Using Tftp File Transfer Monitoring Embedded Voicemail Click Filters and then Trace Options∙ On the Call tab, select Embedded Voicemail Embedded Voicemail Installation Guide User Mailboxes User Mailbox Configuration∙ Voicemail Ringback User Mailbox Configuration∙ Voicemail Code ∙ Voicemail OnHunt Group Mailboxes Hunt Group Mailbox ConfigurationHunt Group Mailbox Configuration Message Waiting IndicationClick the Source Numbers tab Message Waiting Indication Hunt Group Mailbox AccessShort Code and DSS Key Access Remote AccessEmbedded Voicemail Installation Guide Auto Attendant Overview Auto Attendant ConfigurationExample Auto Attendant Setup Page Transferring Calls to an Auto Attendant Using DSS KeysUsing Phone Manager Routing Incoming Calls to an Auto AttendantUsing Short Codes Auto Attendant Remote AccessChanging Prompts and Prompt Short Codes Cascading Auto Attendants Embedded Voicemail Installation Guide Miscellaneous Short Codes∙ Voicemail Collect ∙ Auto Attendant DSS Key Programming∙ Voicemail On/Voicemail Off ∙ Voicemail Ringback On/Off∙ Voicemail Ringback On Using an Incoming Call Route Remote AccessUsing a Short Code Using an Auto AttendantBacking Up and Restoring Messages Backing Up Messages, Greetings and PromptsRestoring Messages, Greetings and Prompts Loading Other Files onto the Memory Card Configuring the File SourceIndex Embedded Voicemail Installation Guide Index Embedded Voicemail Installation Guide Small Office Embedded Voicemail Installation Guide Index AL7 1LZ