Hunt Group Mailbox Configuration
Hunt Group Mailbox Access
By default no user has access to a hunt group mailbox until specifically configured for such access. Hunt group mailboxes can be accessed using the following methods:
Message Waiting Indication
Users who have been assigned hunt group message waiting indication are also given methods to access the hunt group mailbox. The method will depend on the telephone and/or software they are using.
1.Avaya 4400, 4600 and 6400 Series Telephone Users
DS display phone users on telephone models with a MENU key also gain access once they
have been configured for hunt group message waiting. The hunt group name is then displayed
when the user presses MENU, MENU, Msgs, Voice.
2.Phone Manager Users
Users using Phone Manager see the hunt group name and number of messages listed on the Messages tab. They can Click this to access the hunt group mailbox.
Short Code and DSS Key Access
A short code can be created for hunt group mailbox access. This can be a system wide or user specific short code. For information about setting up short codes, see the IP Office Manager help or guide.
The Voicemail Collect feature and hunt group mailbox name can also be assigned to a user's DSS key.
Remote Access
The standard methods for remote mailbox access for users, also apply to hunt group mailboxes.
Embedded Voicemail Installation Guide | Page 27 |
IP Office |