Avaya 15-601067 manual Installing Embedded Voicemail, Overview

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Installing Embedded Voicemail

Overview

Ensure that you have read and fully understood this documentation before installing embedded voicemail. This will ensure that you are familiar with the equipment and information required to complete the installation and the aspect of IP Office system configuration that affect embedded voicemail.

The installation process can be divided into a number of steps as follows:

1.Gather Setup Information

The Setup Information section contains a number of forms which can be used to gather customer information about required settings. Completing these forms before installation will assist in speeding up the installation process.

2.Hardware Installation

This covers the physical installation of the memory card and if necessary voice compression channels. This process varies according to the IP Office control unit type.

3.System Configuration

Set the IP Office to use embedded voicemail and set the maximum record time for messages, greetings and prompts.

4.User Mailbox Configuration

Configure the personal settings for individual users.

5.Hunt Group Mailbox Configuration

Configure the settings for any hunt groups where voicemail is required. This includes configuring message waiting indication and mailbox access which are not enabled by default.

6.Auto Attendant Configuration

Set up any required auto-attendant services and associate them with incoming call routes.

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Contents IP Office Issue 4 25 May IP Office Embedded Voicemail Installation GuideTable Of Contents Index About this Guide IntroductionEmbedded Voicemail Installation Guide Page Whats New in IP Office Embedded Voicemail System Comparison Embedded Voicemail Mailbox FeaturesSupported Features ∙ Snmp Disk Full Warning∙ Maximum Simultaneous Connections Major Features Not Supported ∙ User trusted source settingsLanguages Supported Upgrading to IP OfficeOverview Installing Embedded Voicemail∙ Maximum Record Time Setup InformationUser Mailboxes Users to receive group message waiting indication Hunt Group MailboxesTime∙ Profiles ∙Fallback Destination Auto Attendant SetupMenu Actions Requirements IP406 V2 InstallationInstall the Memory Expansion Card System ConfigurationChecking for Voice Compression Channels Small Office Embedded Voicemail InstallationFrom the Voicemail Type list select Embedded Voicemail Configuring an IP Office for Embedded VoicemailTo configure an IP Office for embedded voicemail Select Immediately or When Free as the Reboot Mode∙ IP Office Small Office Edition Compressed Prompts Upgrading Prompts Using a Memory Card ReaderUpgrading Prompts Prompt Source and Destination LocationUpgrading Prompts Using Tftp File Transfer ∙ On the Call tab, select Embedded Voicemail Monitoring Embedded VoicemailClick Filters and then Trace Options Embedded Voicemail Installation Guide User Mailboxes User Mailbox Configuration∙ Voicemail Ringback User Mailbox Configuration∙ Voicemail Code ∙ Voicemail OnHunt Group Mailboxes Hunt Group Mailbox ConfigurationClick the Source Numbers tab Hunt Group Mailbox ConfigurationMessage Waiting Indication Message Waiting Indication Hunt Group Mailbox AccessShort Code and DSS Key Access Remote AccessEmbedded Voicemail Installation Guide Auto Attendant Overview Auto Attendant ConfigurationExample Auto Attendant Setup Page Transferring Calls to an Auto Attendant Using DSS KeysUsing Phone Manager Routing Incoming Calls to an Auto AttendantUsing Short Codes Auto Attendant Remote AccessChanging Prompts and Prompt Short Codes Cascading Auto Attendants Embedded Voicemail Installation Guide ∙ Voicemail Collect MiscellaneousShort Codes ∙ Auto Attendant DSS Key Programming∙ Voicemail On/Voicemail Off ∙ Voicemail Ringback On/Off∙ Voicemail Ringback On Using an Incoming Call Route Remote AccessUsing a Short Code Using an Auto AttendantRestoring Messages, Greetings and Prompts Backing Up and Restoring MessagesBacking Up Messages, Greetings and Prompts Loading Other Files onto the Memory Card Configuring the File SourceIndex Embedded Voicemail Installation Guide Index Embedded Voicemail Installation Guide Small Office Embedded Voicemail Installation Guide Index AL7 1LZ