Avaya 15-601067 manual Cascading Auto Attendants

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Auto Attendant Configuration

Cascading Auto Attendants

Using an auto attendant short code, one auto attendant can be accessed from another. For some customers this may provide added flexibility.

Note that only 4 auto attendant services are supported, and linking auto attendant services may increase the time callers remain in the services, reducing the number of free voicemail and auto attendant connections for other callers.

The follow example short code will connect a caller to an auto attendant service named AutoAttend.

Within another auto attendant, the short code *98 could be set as the Destination for a Normal Transfer.

Embedded Voicemail Installation Guide	Page 35
IP Office	15-601067 Issue 4 (25 May 2006)

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Contents IP Office Issue 4 25 May IP Office Embedded Voicemail Installation GuideTable Of Contents Index About this Guide IntroductionEmbedded Voicemail Installation Guide Page Whats New in IP Office Embedded Voicemail System Comparison Embedded Voicemail Mailbox FeaturesSupported Features ∙ Snmp Disk Full Warning∙ Maximum Simultaneous Connections Major Features Not Supported ∙ User trusted source settingsLanguages Supported Upgrading to IP OfficeOverview Installing Embedded Voicemail∙ Maximum Record Time Setup InformationUser Mailboxes Users to receive group message waiting indication Hunt Group MailboxesTime∙ Profiles ∙Fallback Destination Auto Attendant SetupMenu Actions Requirements IP406 V2 InstallationInstall the Memory Expansion Card System ConfigurationChecking for Voice Compression Channels Small Office Embedded Voicemail InstallationFrom the Voicemail Type list select Embedded Voicemail Configuring an IP Office for Embedded VoicemailTo configure an IP Office for embedded voicemail Select Immediately or When Free as the Reboot Mode∙ IP Office Small Office Edition Compressed Prompts Upgrading Prompts Using a Memory Card ReaderUpgrading Prompts Prompt Source and Destination LocationUpgrading Prompts Using Tftp File Transfer ∙ On the Call tab, select Embedded Voicemail Monitoring Embedded VoicemailClick Filters and then Trace Options Embedded Voicemail Installation Guide User Mailboxes User Mailbox Configuration∙ Voicemail Ringback User Mailbox Configuration∙ Voicemail Code ∙ Voicemail OnHunt Group Mailboxes Hunt Group Mailbox ConfigurationClick the Source Numbers tab Hunt Group Mailbox ConfigurationMessage Waiting Indication Message Waiting Indication Hunt Group Mailbox AccessShort Code and DSS Key Access Remote AccessEmbedded Voicemail Installation Guide Auto Attendant Overview Auto Attendant ConfigurationExample Auto Attendant Setup Page Transferring Calls to an Auto Attendant Using DSS KeysUsing Phone Manager Routing Incoming Calls to an Auto AttendantUsing Short Codes Auto Attendant Remote AccessChanging Prompts and Prompt Short Codes Cascading Auto Attendants Embedded Voicemail Installation Guide ∙ Voicemail Collect MiscellaneousShort Codes ∙ Auto Attendant DSS Key Programming∙ Voicemail On/Voicemail Off ∙ Voicemail Ringback On/Off∙ Voicemail Ringback On Using an Incoming Call Route Remote AccessUsing a Short Code Using an Auto AttendantRestoring Messages, Greetings and Prompts Backing Up and Restoring MessagesBacking Up Messages, Greetings and Prompts Loading Other Files onto the Memory Card Configuring the File SourceIndex Embedded Voicemail Installation Guide Index Embedded Voicemail Installation Guide Small Office Embedded Voicemail Installation Guide Index AL7 1LZ