BT 5500 manual Call Waiting

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38Call Waiting

You must subscribe to your network’s Caller Display service for Call Waiting to work. A quarterly fee may be payable.

See page 40 for instructions on how to switch your Call Waiting service on or off.

Call Waiting

1.During a call, you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook. If these are not available, the display shows Call Waiting.

2.Press to put your current caller on hold and speak to the new caller.

3.Press again to switch between both callers.

4.Press to finish the current call.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide Agenda BT ServicesAnswering machine Using additional handsets Calls listsRecall Cleaning EnvironmentalHelp General information Getting started Setting upSignal strength LocationSetting up for multiple packs Removing the batteries Your BT Synergy 5500 is ready for useDate and time Getting to know your phone Handset buttonsDisplay icons An alarm is set Keypad is lockedStandby screen You have missed calls.*†Delete Message counter LEDSIM Card slot StopOption buttons Navigating the menusOptions Answer machine Calls Lists Agenda Network Services Menu mapMemory Status Clock & Alarm Settings Registration Names menuDate & Time Set Handset Register Handset Delete PhonebookReceive a call Using the phoneMake a call To answer the callSecrecy Adjust the earpiece /receiver volumeSwitch to handsfree during a call Answer a call handsfreeDelete a redial number/delete all redial Redial a number from the redial listSave a number from the redial list to the phonebook To lock the keypadView an entry Name and number phonebookStore a name and number Dial an entryDelete an entry Edit a name and numberEdit ringtone Search alphabeticallyCopy the entire phonebook to another handset Delete entire phonebookCopy an entry to another handset Memory statusCopy an entry to a SIM card Copy all entries to or from a SIM cardChange the dialling code Local codeReceiver volume Handset settingsHandset ringer volume Handset ringtoneHandset name Press Menu, scroll To Settings and press SelectLight timeout Display languageKey beep Pabx access codeAuto talk Dialling mode Base settingsBase ringer volume Base ringtoneScroll To Ring Priority and press Select Recall modeRing priority Press To highlight All Handsets or Select Handset thenRestore default settings First ringAlarm on /off Clock & alarmSet alarm Date & timeTime format Switch off alarm ringWhen the alarm goes off, press Stop Add a new event Switch off agenda ringAgenda Show agenda details Edit agendaDelete all agendas Send agenda as a text messageDelete agenda New calls alert Calls listsCaller Display View new missed callsScroll Press Dial to call the numberCopy a Calls list number to the phonebook Send a text message to a Calls list numberCalls list Delete all entriesCall Waiting Call WaitingBT Helpline BT ServicesPre-stored BT Services numbers BT 118500 Directory EnquriesAdd or edit an entry Call Divert on/off/checkCall Waiting on/off/check Dial a stored entry Answering machine Outgoing messages Record your own outgoing message via the handsetSelect outgoing message mode via the base Check or delete your outgoing messagePress . New messages are played first. During playback Call screeningMessage playback via the base Message playback via the handset Change the remote access PIN Remote accessSwitch remote access PIN On or Off Scroll To Remote Access and press SelectSwitch your answering machine on remotely Play messagesText messaging Subscribe to the text messaging serviceCost of the fixed line service Send a text message Writing tipsStandard text entry Receiving and reading text messagesRead a new message Edit or send texts in the Drafts box Forward or delete texts in the Outbox Edit templatesDeleting texts Service Centre numbersAdd or change Service Centre numbers Set message size Set send centreMessage alert tone Using additional handsets Registering an additional handsetDe-register a handset Select a baseWas previously registered to. Scroll Transfer a call Internal callsCall another handset Way conference callHelp No display You hear the busy tone when you pressCannot access your messages from another phone Icon flashesBase unit does not ring, but the lights are on No Caller Display number/name displayedCannot register a handset to a base Customer HelplineCannot receive text Possible problems with text messagingCannot send text Billing enquiries Further help and advice for text queries on BT linesGeneral sales enquiries Refer to the telephone number shown on your telephone billYou keep hearing an error beep Safety information General informationProduct disposal instructions TTE Working together, supporting energy saving products