BT 5500 manual Call Divert on/off/check, Call Waiting on/off/check, Add or edit an entry

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40 BT Services

If you use this feature you will pay for the cost of the diverted call.

Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display, the screen will show the caller’s details.

See page 38 for instructions on how to use Call Waiting.

You can edit existing entries or use an ‘empty’ slot to enter your own preferred number in the Useful Numbers directory.

Names can be up to 12 characters and number up to 24 digits long.

Call Divert on/off/check

Call Divert will divert all incoming calls to another number of your choice.

1.Press Menu then scroll to Network Services and press Select.

2.Scroll to Divert on, Divert off or Divert check. Press Options.

3.Show Details is highlighted. Press Select.

4.Press Dial to call. Follow the spoken instruction, or listen for confirmation/ status of your instructions.

Call Waiting on/off/check

1.Press Menu then scroll to Network Services and press Select.

2.Scroll to C wait on, C wait off or C wait check. Press Options.

3.Show Details is highlighted. Press Select.

4.Press Dial to call. Listen for confirmation of your instruction or hear the status of your Call Waiting.

Add or edit an entry

1.Press Menu then scroll to Network Services and press Select.

2.Scroll to the entry you want. Press Options.

3.Scroll to Edit Entry. Press Select.

4.Enter the name you want and press Save.

5.Enter the number you want and press Save.

6.Press Back to return to the previous menu level.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide BT Services Answering machine Using additional handsetsAgenda Calls listsHelp General information Cleaning EnvironmentalRecall Setting up Signal strengthGetting started LocationSetting up for multiple packs Date and time Your BT Synergy 5500 is ready for useRemoving the batteries Getting to know your phone Handset buttonsAn alarm is set Keypad is locked Standby screenDisplay icons You have missed calls.*†Message counter LED SIM Card slotDelete StopOptions Navigating the menusOption buttons Answer machine Calls Lists Agenda Network Services Menu mapClock & Alarm Settings Registration Names menu Date & Time Set Handset Register HandsetMemory Status Delete PhonebookUsing the phone Make a callReceive a call To answer the callAdjust the earpiece /receiver volume Switch to handsfree during a callSecrecy Answer a call handsfreeRedial a number from the redial list Save a number from the redial list to the phonebookDelete a redial number/delete all redial To lock the keypadName and number phonebook Store a name and numberView an entry Dial an entryEdit a name and number Edit ringtoneDelete an entry Search alphabeticallyDelete entire phonebook Copy an entry to another handsetCopy the entire phonebook to another handset Memory statusCopy an entry to a SIM card Copy all entries to or from a SIM cardChange the dialling code Local codeHandset settings Handset ringer volumeReceiver volume Handset ringtonePress Menu, scroll To Settings and press Select Light timeoutHandset name Display languageAuto talk Pabx access codeKey beep Base settings Base ringer volumeDialling mode Base ringtoneRecall mode Ring priorityScroll To Ring Priority and press Select Press To highlight All Handsets or Select Handset thenRestore default settings First ringClock & alarm Set alarmAlarm on /off Date & timeWhen the alarm goes off, press Stop Switch off alarm ringTime format Agenda Switch off agenda ringAdd a new event Show agenda details Edit agendaDelete agenda Send agenda as a text messageDelete all agendas Calls lists Caller DisplayNew calls alert View new missed callsPress Dial to call the number Copy a Calls list number to the phonebookScroll Send a text message to a Calls list numberCalls list Delete all entriesCall Waiting Call WaitingBT Services Pre-stored BT Services numbersBT Helpline BT 118500 Directory EnquriesCall Waiting on/off/check Call Divert on/off/checkAdd or edit an entry Dial a stored entry Answering machine Outgoing messages Record your own outgoing message via the handsetSelect outgoing message mode via the base Check or delete your outgoing messageMessage playback via the base Call screeningPress . New messages are played first. During playback Message playback via the handset Remote access Switch remote access PIN On or OffChange the remote access PIN Scroll To Remote Access and press SelectSwitch your answering machine on remotely Play messagesSubscribe to the text messaging service Cost of the fixed line service Send a text messageText messaging Writing tipsStandard text entry Receiving and reading text messagesRead a new message Edit or send texts in the Drafts box Forward or delete texts in the Outbox Edit templatesAdd or change Service Centre numbers Service Centre numbersDeleting texts Message alert tone Set send centreSet message size Using additional handsets Registering an additional handsetWas previously registered to. Scroll Select a baseDe-register a handset Internal calls Call another handsetTransfer a call Way conference callHelp You hear the busy tone when you press Cannot access your messages from another phoneNo display Icon flashesNo Caller Display number/name displayed Cannot register a handset to a baseBase unit does not ring, but the lights are on Customer HelplineCannot send text Possible problems with text messagingCannot receive text Further help and advice for text queries on BT lines General sales enquiriesBilling enquiries Refer to the telephone number shown on your telephone billYou keep hearing an error beep Safety information General informationProduct disposal instructions TTE Working together, supporting energy saving products