BT 5500 manual Answering machine

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42Answering machine

Your BT Synergy can digitally record up to 12 minutes of messages or up to 59 messages. Each message can last up to a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.

You can operate your answering machine from:

the handset or the base.

remotely, from any other Touchtone™ telephone, see page 47.

Your BT Synergy comes with two pre-recorded outgoing messages, Answer and Record or Answer Only, but if you wish you can record your own.

You will need to set the date and time (if you have not already done so) so that you will know when each message was received, see page 30. (The default day and time setting is 01/01/08 12:00PM.)

Answer delay sets the number of times your BT Synergy will ring before the answer machine picks up your call and starts playing the outgoing message.

You can change this setting to between 2–9 rings or Time Saver.

The default setting is 6 rings.

For information on Time Saver, see Switch your answering machine on remotely, page 47.

Message alerts

When you have new messages, with the audible message alert switched on, you will hear an audible alert once at the handset. The default setting is Off.

Switch the answering machine on / off via the handset

1.Press Menu, scroll to Answer Machine and press Select.

2.Scroll to Answer On/Off and press Select.

3.Scroll or to highlight On or Off and press Select. When

switched on the handset display shows in idle.

Switch the answering machine on / off via the base

1. Press . The new setting is announced.

Answer delay

1.Press Menu, scroll to Answer Machine and press Select.

2.Scroll to Answer Settings and press Select.

3.Scroll or to Answer Delay and press Select.

4.Scroll or to the setting you want and press Select.

5.Press Back to return to the previous menu level.

Switch message alert tone on / off

1.Press Menu, scroll to Answer Machine and press Select.

2.Scroll to Answer Settings and press Select.

3.Scroll or to Message Alert and press Select.

4.Scroll or to highlight On or Off and press Select.

5.Press Back to return to standby.

On-screen alert

When you have new answering machine messages, the screen shows You have X new messages. All new messages are indicated by a dot.

1.Press Play. Or, scroll or the list of messages. Press Play to hear the highlighted message.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide Agenda BT ServicesAnswering machine Using additional handsets Calls listsCleaning Environmental Help General informationRecall Getting started Setting upSignal strength LocationSetting up for multiple packs Your BT Synergy 5500 is ready for use Date and timeRemoving the batteries Getting to know your phone Handset buttonsDisplay icons An alarm is set Keypad is lockedStandby screen You have missed calls.*†Delete Message counter LEDSIM Card slot StopNavigating the menus OptionsOption buttons Answer machine Calls Lists Agenda Network Services Menu mapMemory Status Clock & Alarm Settings Registration Names menuDate & Time Set Handset Register Handset Delete PhonebookReceive a call Using the phoneMake a call To answer the callSecrecy Adjust the earpiece /receiver volumeSwitch to handsfree during a call Answer a call handsfreeDelete a redial number/delete all redial Redial a number from the redial listSave a number from the redial list to the phonebook To lock the keypadView an entry Name and number phonebookStore a name and number Dial an entryDelete an entry Edit a name and numberEdit ringtone Search alphabeticallyCopy the entire phonebook to another handset Delete entire phonebookCopy an entry to another handset Memory statusCopy an entry to a SIM card Copy all entries to or from a SIM cardChange the dialling code Local codeReceiver volume Handset settingsHandset ringer volume Handset ringtoneHandset name Press Menu, scroll To Settings and press SelectLight timeout Display languagePabx access code Auto talkKey beep Dialling mode Base settingsBase ringer volume Base ringtoneScroll To Ring Priority and press Select Recall modeRing priority Press To highlight All Handsets or Select Handset thenRestore default settings First ringAlarm on /off Clock & alarmSet alarm Date & timeSwitch off alarm ring When the alarm goes off, press StopTime format Switch off agenda ring AgendaAdd a new event Show agenda details Edit agendaSend agenda as a text message Delete agendaDelete all agendas New calls alert Calls listsCaller Display View new missed callsScroll Press Dial to call the numberCopy a Calls list number to the phonebook Send a text message to a Calls list numberCalls list Delete all entriesCall Waiting Call WaitingBT Helpline BT ServicesPre-stored BT Services numbers BT 118500 Directory EnquriesCall Divert on/off/check Call Waiting on/off/checkAdd or edit an entry Dial a stored entry Answering machine Outgoing messages Record your own outgoing message via the handsetSelect outgoing message mode via the base Check or delete your outgoing messageCall screening Message playback via the basePress . New messages are played first. During playback Message playback via the handset Change the remote access PIN Remote accessSwitch remote access PIN On or Off Scroll To Remote Access and press SelectSwitch your answering machine on remotely Play messagesText messaging Subscribe to the text messaging serviceCost of the fixed line service Send a text message Writing tipsStandard text entry Receiving and reading text messagesRead a new message Edit or send texts in the Drafts box Forward or delete texts in the Outbox Edit templatesService Centre numbers Add or change Service Centre numbersDeleting texts Set send centre Message alert toneSet message size Using additional handsets Registering an additional handsetSelect a base Was previously registered to. ScrollDe-register a handset Transfer a call Internal callsCall another handset Way conference callHelp No display You hear the busy tone when you pressCannot access your messages from another phone Icon flashesBase unit does not ring, but the lights are on No Caller Display number/name displayedCannot register a handset to a base Customer HelplinePossible problems with text messaging Cannot send textCannot receive text Billing enquiries Further help and advice for text queries on BT linesGeneral sales enquiries Refer to the telephone number shown on your telephone billYou keep hearing an error beep Safety information General informationProduct disposal instructions TTE Working together, supporting energy saving products