BT 5500 manual Pre-stored BT Services numbers, BT Helpline, BT 118500 Directory Enquries

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BT Services

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By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features.

Up to 22 entries are available in the Useful Numbers directory. The spare entries can be handy for storing important services such as the number of your Doctor or Dentist.

Pre-stored BT Services numbers:

BT Helpline

Divert check

BT 118500

C wait on

Divert on

C wait off

Divert off

C wait check

BT Helpline

1.Press Menu then scroll to Network Services and press Select.

2.BT Helpline is highlighted. Press Options.

3.Show Details is highlighted. Press Select.

4.Press Dial to call.

BT 118500 (Directory Enquries)

1.Press Menu then scroll to Network Services and press Select.

2.Scroll to BT 118500. Press Options.

3.Show Details is highlighted. Press Select.

4.Press Dial to call.

IMPORTANT

To use BT Services and BT Calling Features you must first subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable.

Please note

Some of these services are chargeable e.g. BT 118 500 and Call Divert.

For more details on BT’s Calling Features, call BT free on 0800 800 150.

If you are not connected to the BT network, some of these services may not be available. Please contact your network provider. Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide Calls lists BT ServicesAnswering machine Using additional handsets AgendaCleaning Environmental Help General informationRecall Location Setting upSignal strength Getting startedSetting up for multiple packs Your BT Synergy 5500 is ready for use Date and timeRemoving the batteries Handset buttons Getting to know your phoneYou have missed calls.*† An alarm is set Keypad is lockedStandby screen Display iconsStop Message counter LEDSIM Card slot DeleteNavigating the menus OptionsOption buttons Menu map Answer machine Calls Lists Agenda Network ServicesDelete Phonebook Clock & Alarm Settings Registration Names menuDate & Time Set Handset Register Handset Memory StatusTo answer the call Using the phoneMake a call Receive a callAnswer a call handsfree Adjust the earpiece /receiver volumeSwitch to handsfree during a call SecrecyTo lock the keypad Redial a number from the redial listSave a number from the redial list to the phonebook Delete a redial number/delete all redialDial an entry Name and number phonebookStore a name and number View an entrySearch alphabetically Edit a name and numberEdit ringtone Delete an entryMemory status Delete entire phonebookCopy an entry to another handset Copy the entire phonebook to another handsetCopy all entries to or from a SIM card Copy an entry to a SIM cardLocal code Change the dialling codeHandset ringtone Handset settingsHandset ringer volume Receiver volumeDisplay language Press Menu, scroll To Settings and press SelectLight timeout Handset namePabx access code Auto talkKey beep Base ringtone Base settingsBase ringer volume Dialling modePress To highlight All Handsets or Select Handset then Recall modeRing priority Scroll To Ring Priority and press SelectFirst ring Restore default settingsDate & time Clock & alarmSet alarm Alarm on /offSwitch off alarm ring When the alarm goes off, press StopTime format Switch off agenda ring AgendaAdd a new event Edit agenda Show agenda detailsSend agenda as a text message Delete agendaDelete all agendas View new missed calls Calls listsCaller Display New calls alertSend a text message to a Calls list number Press Dial to call the numberCopy a Calls list number to the phonebook ScrollDelete all entries Calls listCall Waiting Call WaitingBT 118500 Directory Enquries BT ServicesPre-stored BT Services numbers BT HelplineCall Divert on/off/check Call Waiting on/off/checkAdd or edit an entry Dial a stored entry Answering machine Record your own outgoing message via the handset Outgoing messagesCheck or delete your outgoing message Select outgoing message mode via the baseCall screening Message playback via the basePress . New messages are played first. During playback Message playback via the handset Scroll To Remote Access and press Select Remote accessSwitch remote access PIN On or Off Change the remote access PINPlay messages Switch your answering machine on remotelyWriting tips Subscribe to the text messaging serviceCost of the fixed line service Send a text message Text messagingReceiving and reading text messages Standard text entryRead a new message Edit or send texts in the Drafts box Edit templates Forward or delete texts in the OutboxService Centre numbers Add or change Service Centre numbersDeleting texts Set send centre Message alert toneSet message size Registering an additional handset Using additional handsetsSelect a base Was previously registered to. ScrollDe-register a handset Way conference call Internal callsCall another handset Transfer a callHelp Icon flashes You hear the busy tone when you pressCannot access your messages from another phone No displayCustomer Helpline No Caller Display number/name displayedCannot register a handset to a base Base unit does not ring, but the lights are onPossible problems with text messaging Cannot send textCannot receive text Refer to the telephone number shown on your telephone bill Further help and advice for text queries on BT linesGeneral sales enquiries Billing enquiriesYou keep hearing an error beep General information Safety informationProduct disposal instructions TTE Working together, supporting energy saving products