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Welcome to the BT text messaging service on your BT Synergy. Your BT Synergy can send and receive text messages from participating mobile networks and compatible landline telephones in the UK.
The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms
Subscribe to the text messaging service
When you send your first text message from your BT Synergy you will automatically be registered for the service.
On receipt of your first text through the service, the system will send you a welcome text message back. You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package).
Send a text message
1.Press Menu, Text Messaging is displayed, press Select.
2.Write Message is highlighted. Press Select.
3.Use the keypad to enter your message.
4.Press Options.
IMPORTANT
You must subscribe to your Network Provider’s Caller Display service so that you can use text messaging and you must not withhold your telephone number.
A quarterly fee may be payable, please contact your network provider for more details.
Some other network provider lines may not be compatible with this text messaging service.
You may also send messages to landline phones that are NOT text compatible. Messages to non- compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message delivery, abbreviations etc should be used sparingly.
Writing tips
Press Clear to delete incorrect characters.
Use or to move the cursor through the text, if you want to insert/delete text.
Upper & lower case
Press 
to switch between upper case ABC, lower case abc letters and numbers.
Maximum number of characters in a text message is 160. The display shows a character countdown from 160 down to 0 (Unless message size is set to 612 characters).
If the text is unsuccessful, the message Unable to send will be displayed.
In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prefix presents your number for you.
If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com