BT 5500 manual Help

Page 59

Help

59

 

 

 

Phone does not work

•Have you installed the batteries correctly?

•Check that the mains power is correctly connected.

No dial tone

•Is the telephone cord of the base plugged into the phone socket?

•Check that the mains power is correctly connected to the base and to the handset charger(s).

•Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

•Check that the mains power is correctly connected.

•The batteries may need recharging.

•Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

•You may need to change the dial mode from tone to pulse, see page 27.

•If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•The ringer volume may be switched off, see page 24.

•Check that the mains power is correctly connected.

•Make sure the handset is registered to the base, see page 56.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide Calls lists BT ServicesAnswering machine Using additional handsets AgendaRecall Cleaning EnvironmentalHelp General information Location Setting upSignal strength Getting startedSetting up for multiple packs Removing the batteries Your BT Synergy 5500 is ready for useDate and time Handset buttons Getting to know your phoneYou have missed calls.*† An alarm is set Keypad is lockedStandby screen Display iconsStop Message counter LEDSIM Card slot DeleteOption buttons Navigating the menusOptions Menu map Answer machine Calls Lists Agenda Network ServicesDelete Phonebook Clock & Alarm Settings Registration Names menuDate & Time Set Handset Register Handset Memory StatusTo answer the call Using the phoneMake a call Receive a callAnswer a call handsfree Adjust the earpiece /receiver volumeSwitch to handsfree during a call SecrecyTo lock the keypad Redial a number from the redial listSave a number from the redial list to the phonebook Delete a redial number/delete all redialDial an entry Name and number phonebookStore a name and number View an entrySearch alphabetically Edit a name and numberEdit ringtone Delete an entryMemory status Delete entire phonebookCopy an entry to another handset Copy the entire phonebook to another handsetCopy all entries to or from a SIM card Copy an entry to a SIM cardLocal code Change the dialling codeHandset ringtone Handset settingsHandset ringer volume Receiver volumeDisplay language Press Menu, scroll To Settings and press SelectLight timeout Handset nameKey beep Pabx access codeAuto talk Base ringtone Base settingsBase ringer volume Dialling modePress To highlight All Handsets or Select Handset then Recall modeRing priority Scroll To Ring Priority and press SelectFirst ring Restore default settingsDate & time Clock & alarmSet alarm Alarm on /offTime format Switch off alarm ringWhen the alarm goes off, press Stop Add a new event Switch off agenda ringAgenda Edit agenda Show agenda detailsDelete all agendas Send agenda as a text messageDelete agenda View new missed calls Calls listsCaller Display New calls alertSend a text message to a Calls list number Press Dial to call the numberCopy a Calls list number to the phonebook ScrollDelete all entries Calls listCall Waiting Call WaitingBT 118500 Directory Enquries BT ServicesPre-stored BT Services numbers BT HelplineAdd or edit an entry Call Divert on/off/checkCall Waiting on/off/check Dial a stored entry Answering machine Record your own outgoing message via the handset Outgoing messagesCheck or delete your outgoing message Select outgoing message mode via the basePress . New messages are played first. During playback Call screeningMessage playback via the base Message playback via the handset Scroll To Remote Access and press Select Remote accessSwitch remote access PIN On or Off Change the remote access PINPlay messages Switch your answering machine on remotelyWriting tips Subscribe to the text messaging serviceCost of the fixed line service Send a text message Text messagingReceiving and reading text messages Standard text entryRead a new message Edit or send texts in the Drafts box Edit templates Forward or delete texts in the OutboxDeleting texts Service Centre numbersAdd or change Service Centre numbers Set message size Set send centreMessage alert tone Registering an additional handset Using additional handsetsDe-register a handset Select a baseWas previously registered to. Scroll Way conference call Internal callsCall another handset Transfer a callHelp Icon flashes You hear the busy tone when you pressCannot access your messages from another phone No displayCustomer Helpline No Caller Display number/name displayedCannot register a handset to a base Base unit does not ring, but the lights are onCannot receive text Possible problems with text messagingCannot send text Refer to the telephone number shown on your telephone bill Further help and advice for text queries on BT linesGeneral sales enquiries Billing enquiriesYou keep hearing an error beep General information Safety informationProduct disposal instructions TTE Working together, supporting energy saving products
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