AltiGen comm 600H AltiGen IP Phone Service, Plug and Play Feature, Basic Mode, Normal Operation

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AltiGen IP Phone Service

AltiGen IP Phone Service is installed together with AltiServ, runs on the same system as AltiServ, and connects to AltiServ through enhanced AltiLink+ protocol on behalf of Alti-IP 600H phones. This service must be running for the Alti-IP 600H to operate. If IP Phone Service stops while the Alti-IP 600H is on a call, the call will be disconnected.

Plug and Play Feature

The Alti-IP 600H supports a plug and play feature when running AltiWare. When the phone is first booted up, this feature will enable the phone to automatically register itself to AltiServ, instead of having to program the phone manually. Refer to “Configuring Startup Network Settings” on page 14 for requirements and setup.

Note: The Plug and Play feature requires AltiGateKeeper Discovery and a single gatekeeper on the LAN.

Basic Mode

The Alti-IP 600H operates in Basic mode if it fails to register with AltiWare during the startup mode. When in basic mode, the IP Phone’s LCD display shows “(BASIC) IDLE”. No AltiWare switching features are available in this operating mode. However, the phone user can enter a destination IP address followed by #, and make an outgoing call through the IP network to reach AltiWare or another Alti-IP 600H phone. Also, the IP phone can accept incoming calls originating from AltiWare or another Alti-IP 600H phone.

Normal Operation

In normal operating mode, the Alti-IP 600H should have been registered with the phone server and logged in as an extension. The time and extension appear in the LCD screen and all phone features are enabled.

Note: To make the Alti-IP 600H work in normal operating mode, open the firewall port 10032 for the phone server. Refer to the AltiWare OE/ACC System Installation & Administration Manual or ACM System Administration Manual for information on other firewall ports for H.323.

Alti-IP 600H Manual 8

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Contents Administration Manual Trademarks Contents Configuring Phone Settings Glossary Index Alti-IP 600H Manual Warranty What The Warranty CoversEffect of State Law Preface About This Manual OverviewRelated Documentation An Overview of the Alti-IP 600H Alti-IP 600H, Top View Lamp Field key, an AltiServ feature code, a speed Hardware Components New in Version LevelHeadset port support Call Record Alti-IP 600H Manual System Requirements AltiAdmin/ACM Admin Configuration RequirementsSystem & Network Requirements Network RequirementsBasic Mode AltiGen IP Phone ServicePlug and Play Feature Normal OperationInstallation Manual SetupIP Phone Configuration Window Parameter Description Configuration screen on the General page, Record on Demand to Extension VM must be enabled in the PersonalTftp To connect the Alti-IP 600H Configuring the AltiWare IP Settings Plug and Play Setup Plug and Play Setup Before IP Phone is StartedPlug and Play Setup After IP Phone is Started Remote Installation Resolving Errors Upon Startup Verifying the Phone Startup ProcessRestoring Default Settings Rebooting the Alti-IP 600HConfiguring Phone Setting Soft Keys Dialing an IP Number Directly from the Alti-IP 600H Headset Port SupportOperation Notes Configuring Phone Settings System SettingsSetting Menu Path Sub Menu Description Network Settings Modifying Dhcp Settings Enabling DhcpConfiguring IP Settings Disabling DhcpAssigning a Local IP Address Assigning a Tftp Server Updating Phone FirmwareSystemVersion Info Configuring NAT Setting Ring TonesAssigning NAT Workgroup Status Display Press * * 6 EnterActivity Display FWD forwardingAlti-IP 600H Manual Phone Functions Feature Description Configuration NotesConfiguration on Go to AltiGen IP PhoneRecord Extension ConfigurationTo AltiGen IP Phone VM in the Personal CallHeadset Park Call Line buttonLED for Parked Call Line Configuration Station Speed Then, go to AltiGen IP PhoneAlti-IP 600H Manual Specifications Appendix aTroubleshooting Firewall ConsiderationsClient Server Problem/Symptom Solution Contact AltiGen Technical SupportTroubleshooting Alti-IP 600H/600PH Running Messages Local Menu Configuration MessagesLCD Messages Message DefinitionLCD Messages IP Phone Boot Messages User ReferenceUser Reference Configuration BLF Feature Codes Call Management Glossary Dual Tone Multi Frequency see DtmfAlti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Index DSL Alti-IP 600H Manual