AltiGen comm 600H manual Remote Installation

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Remote Installation

To install the Alti-IP 600H at a remote location, using a DSL connection with or without a router hub:

1.Check the firewall settings at the corporate network to open TCP/UDP ports required by the Alti-IP 600H. (For more information on firewall settings, refer to “Firewall Considerations” on page 40.)

2.Check the AltiWare server’s IP extension settings (make sure the IP extension is enabled, enough IP licenses are available, etc.)

3.Press * * 7 ENTER on the Alti-IP 600H phone to configure the phone’s local IP address and Gateway IP address. (Depending on the DSL provider’s recommendations, you may or may not want to use DHCP.)

4.Configure the Alti-IP 600H phone’s AltiWare address.

5.If NAT server is used, access NETWORK settings in the configuration menu. Change ENABLE NAT setting to YES and assign the NAT server’s public IP address in the NAT Address setting.

6.If configuring with an H.323 NAT router, the NAT router can forward IP traffic to a specified private IP address based on the destination port in the TCP/IP or UDP packets. When an H.323 endpoint is behind the H.323 NAT, you should set up the forwarding to a private IP address of this H.323 endpoint.

If this H.323 endpoint is AltiWare, the NAT router must be configured to forward to following ports to the H.323 endpoints private IP address:

TCP port 10032 (for phone service)

TCP port 1720 (for H.225)

TCP/UDP 49152 ~ N (for H.245 and RTP/RTCP); where N = 49152 + (62 * number of VoIP boards) - 1.

7.Use #27 + ENTER to initiate logging onto AltiServ.

8.The phone will attempt to register as shown in the LCD screen.

Alti-IP 600H Manual 18

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Contents Administration Manual Trademarks Contents Configuring Phone Settings Glossary Index Alti-IP 600H Manual Warranty What The Warranty CoversEffect of State Law Preface About This Manual OverviewRelated Documentation An Overview of the Alti-IP 600H Alti-IP 600H, Top View Lamp Field key, an AltiServ feature code, a speed Hardware Components New in Version LevelHeadset port support Call Record Alti-IP 600H Manual AltiAdmin/ACM Admin Configuration Requirements System & Network RequirementsSystem Requirements Network RequirementsAltiGen IP Phone Service Plug and Play FeatureBasic Mode Normal OperationInstallation Manual SetupIP Phone Configuration Window Parameter Description Configuration screen on the General page, Record on Demand to Extension VM must be enabled in the PersonalTftp To connect the Alti-IP 600H Configuring the AltiWare IP Settings Plug and Play Setup Plug and Play Setup Before IP Phone is StartedPlug and Play Setup After IP Phone is Started Remote Installation Resolving Errors Upon Startup Verifying the Phone Startup ProcessRebooting the Alti-IP 600H Restoring Default SettingsConfiguring Phone Setting Soft Keys Dialing an IP Number Directly from the Alti-IP 600H Headset Port SupportOperation Notes System Settings Configuring Phone SettingsSetting Menu Path Sub Menu Description Network Settings Modifying Dhcp Settings Enabling DhcpDisabling Dhcp Configuring IP SettingsAssigning a Local IP Address Assigning a Tftp Server Updating Phone FirmwareSystemVersion Info Setting Ring Tones Configuring NATAssigning NAT Workgroup Status Display Press * * 6 EnterActivity Display FWD forwardingAlti-IP 600H Manual Feature Description Configuration Notes Configuration onPhone Functions Go to AltiGen IP PhoneExtension Configuration To AltiGen IP PhoneRecord VM in the Personal CallHeadset Call Line button ParkLED for Parked Call Line Configuration Station Speed Then, go to AltiGen IP PhoneAlti-IP 600H Manual Specifications Appendix aFirewall Considerations TroubleshootingClient Server Problem/Symptom Solution Contact AltiGen Technical SupportTroubleshooting Local Menu Configuration Messages LCD MessagesAlti-IP 600H/600PH Running Messages Message DefinitionLCD Messages IP Phone Boot Messages User ReferenceUser Reference Configuration BLF Feature Codes Call Management Glossary Dual Tone Multi Frequency see DtmfAlti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Index DSL Alti-IP 600H Manual