AltiGen comm 600H manual Workgroup Status Display, Press * * 6 Enter

Page 40

1.Press * * 6 ENTER.

2. Scroll to SELECT RING and press ENTER or (FORWARD key).

3.Scroll to desired ring tone (0-2), or press 0, 1 or 2 on the dialing pad, then press ENTER.

Distinctive Ringing Support

If the Distinctive Ring options are enabled by the System Administrator in AltiAdmin/ACM Admin (General page of System Configuration), you may have three different ring cadences that distinguish the types of calls:

Internal call = 1 ring

External call = 2 ring

Operator call = 3 rings

Figure 4. Distinctive Ring Options, General Page, System Configuration

Workgroup Status Display

The AltiGen IP phone can be enabled to display workgroup status. While the agent is in idle state, the first line in the LCD displays:

QL = number of workgroup queued calls (up to 99)

QT = current longest queue time (in minutes)

WG = last four digits of the workgroup number

The second line in the LCD displays one of the following agent states:

LOUT - logout

NRDY - not ready

DND - do not disturb

Alti-IP 600H Manual 30

Image 40
Contents Administration Manual Trademarks Contents Configuring Phone Settings Glossary Index Alti-IP 600H Manual Warranty What The Warranty CoversEffect of State Law Preface About This Manual OverviewRelated Documentation An Overview of the Alti-IP 600H Alti-IP 600H, Top View Lamp Field key, an AltiServ feature code, a speed Hardware Components New in Version LevelHeadset port support Call Record Alti-IP 600H Manual AltiAdmin/ACM Admin Configuration Requirements System & Network RequirementsSystem Requirements Network RequirementsAltiGen IP Phone Service Plug and Play FeatureBasic Mode Normal OperationInstallation Manual SetupIP Phone Configuration Window Parameter Description Configuration screen on the General page, Record on Demand to Extension VM must be enabled in the PersonalTftp To connect the Alti-IP 600H Configuring the AltiWare IP Settings Plug and Play Setup Plug and Play Setup Before IP Phone is StartedPlug and Play Setup After IP Phone is Started Remote Installation Resolving Errors Upon Startup Verifying the Phone Startup ProcessRebooting the Alti-IP 600H Restoring Default SettingsConfiguring Phone Setting Soft Keys Dialing an IP Number Directly from the Alti-IP 600H Headset Port SupportOperation Notes System Settings Configuring Phone SettingsSetting Menu Path Sub Menu Description Network Settings Modifying Dhcp Settings Enabling DhcpDisabling Dhcp Configuring IP SettingsAssigning a Local IP Address Assigning a Tftp Server Updating Phone FirmwareSystemVersion Info Setting Ring Tones Configuring NATAssigning NAT Workgroup Status Display Press * * 6 EnterActivity Display FWD forwardingAlti-IP 600H Manual Feature Description Configuration Notes Configuration onPhone Functions Go to AltiGen IP PhoneExtension Configuration To AltiGen IP PhoneRecord VM in the Personal CallHeadset Call Line button ParkLED for Parked Call Line Configuration Station Speed Then, go to AltiGen IP PhoneAlti-IP 600H Manual Specifications Appendix aFirewall Considerations TroubleshootingClient Server Problem/Symptom Solution Contact AltiGen Technical SupportTroubleshooting Local Menu Configuration Messages LCD MessagesAlti-IP 600H/600PH Running Messages Message DefinitionLCD Messages IP Phone Boot Messages User ReferenceUser Reference Configuration BLF Feature Codes Call Management Glossary Dual Tone Multi Frequency see DtmfAlti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Alti-IP 600H Manual Index DSL Alti-IP 600H Manual