One Number Access - a feature of AltiWare that allows users to create a list of phone numbers that the system can use to track users and connect them with an incoming call if they are not at their extension desk.
onhook - the term used to describe a telephone in the idle state or with the receiver still resting in the base.
P
physical extension - is associated with a physical port and device. An extension is created, by default, as a physical extension (as opposed to a virtual or workgroup extension) unless there are no more physical ports available.
ping (Packet INternet Groper) - a unit of data routed between an origin and a destination in a network.
port - a communication channel through which a client process communicates with a protected subsystem.
protocol - A set of rules and conventions by which two computers pass messages across a network medium. Networking software generally implements multiple levels of protocols layered one on top of the other.
Q
queue - a collection of calls waiting to be served. Queued calls in AltiWare are handled on a
R
RAS - Remote Access Service.
router -
S
server - any computer whose function in a network is to provide user access to files, printing, communication, and other services.
static IP address - a permanent IP address that is assigned to a node in an IP or TCP/IP network.