subnet mask - the method used for splitting IP networks into a series of subgroups, or subnets. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets.
System Speed Dialing - this feature allows the user to access a system wide directory of commonly called numbers that have been “condensed” into a two- or
T
TCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet.
TDM - Time Division Multiplexing.
TFTP (Trivial File Transfer Protocol) - a version of the TCP/IP FTP protocol that has no directory or password capability.
transfer - this feature redirects a call to another extension, the AltiGen Voice Mail System, or operator.
U
UDP (User Datagram Protocol) - a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol.
URL (Uniform Resource Locator) - the address that defines the route to a file on the Web or any other Internet facility.
user(s) - the person or persons accessing the features and functions of the AltiWare product.
V
virtual extension - an extension not associated with a physical port that allows for guest access to the AltiGen Voice Mail System features and telephone sharing environments. Users of a virtual extension have to log in before accessing the system features assigned to it.
W
workgroup - telephones arranged in groups within a particular organizational function (for example, marketing, sales, service, etc.). Each workgroup is assigned a pilot number. When the pilot number is dialed, the system scans the list of extensions comprising the workgroup and connects the call to the first available idle extension number. If no extensions are available, the call is placed in that workgroup’s queue.