AT&T 944 Case of Difficulty, Telephone Does Not Ring, Intercom Paging Signal Not Received

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call 1 800 223-3111. Please retain your receipt as your proof of purchase.

Telephone Does Not Ring

•Make sure the Do Not Disturb (DND) feature is not activated.

•Make sure ringers are turned on.

•If there are several non-system phones on the line that don’t ring, disconnect some of them. Having too many phones connected can also result in low ringer volume for non-system telephones.

•If the INTERCOM light flashes but you don’t hear a paging signal, make sure the Do Not Disturb feature is not activated.

Intercom Paging Signal Not Received

Make sure you have programmed your intercom extension number correctly. Line 1 must be connected at all extensions, and must be the same telephone number/line for Page and Intercom to work properly.

Cannot Join a Conversation in Progress

The privacy feature prevents another set on the system from interrupting a conversation. Make sure you press the LINE button to release privacy.

Error Tone (Fast Busy Signal) Heard When Making an Intercom Call

The Do Not Disturb feature is activated at the extension you are calling.

Line Lights Remain On When No Line is Connected

•Make sure the phone is programmed for that line to be absent. (See “Set Line Usage for Each Line” in FEATURE SET UP.)

•Make sure that your Line Groups are programmed properly. (See “Assign the Line Group for this Phone” in FEATURE SET UP.)

•Disconnect all other devices (fax, modem, credit card reader, etc.) from any lines connected to your 944 phone. These devices can interfere with the telephone’s data links.

•Make sure the total length of telephone wiring used in your phone system is less than 600 feet. If the wiring is longer, you may need to use a special filter device. Call 1 800 222-3111 for information about this filter. You’ll need to contact a professional to install this filter.

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Contents Part 1 Important Product Information Four-Line Intercom SpeakerphoneContents Before YOU Begin Glossary Feature Function Setting Options Features ListWhen you hear It means Audible SignalsInstall one 9V battery InstallationTable/Desk Installation Two Two-Line Jacks Connect the telephone line cords to the telephoneWall Installation Install one 9V battery Mount the phone on the wall Connect the power adapter to the telephoneTwo Two-Line Jacks Convenience Ports Feature Options Feature SET UPTurn the Ringer On or Off for Each Line Set the Time/DateAssign an Extension Number to Your Phone Turn Line Usage On or Off for Each Line Set Delay RingSelect the Ringer Type Turn Auto-Mute On or Off Assign the Prime Line Line PreferenceAssign the Line Group for this Phone Turn Hold Reminder On or Off Set Audio ModeSet the Dial Mode Set the Flash TimeSet Your Phone to be the Centrex Console Phone Program the Centrex Console Delayed Ring TimeErase All Settings and Return the Phone to Default Settings Telephone Operation Speakerphone Telephone OperationMaking or Answering a Call HandsetPause TimerSwitching Modes Restoring Call Privacy Canceling Call PrivacyCall Privacy Do Not DisturbRedial VolumeLine-in-Use Lights Speakerphone or Headset Switch Between LinesAuto Redial HoldConference Calls MuteFlash Temporary Tone DialingTo drop one line Low Battery IndicatorTransfer a Call To talk privately with one partySpeed Dial Operation Making a Speed Dial Call Storing a Number in a Speed Dial LocationReviewing a Speed Dial Entry Intercom Operation Making an Intercom Call with the Handset Basic Intercom OperationsMaking a Single-phone Switching Between an Intercom Call and a Single-phoneMaking an Intercom Call with the Speakerphone or Headset Answering an Intercom CallRoom Monitor Paging All PhonesAnswering a System-wide Making an Intercom Conference CallAdding a FAX Machine Using a Fax SwitchTelephone Does Not Ring Intercom Paging Signal Not ReceivedLine Lights Remain On When No Line is Connected Case of DifficultyDisplay Screen is Blank Tone Signals Do Not Activate a Remote DeviceOperation During a Power Failure Line Groups Expanding the Phone SystemPrivate Lines Console Operation Setup ChecklistCentrex Operation Enabling the Console PhonePicking Up Another Station’s Line Setting Ring Delay DurationAnswering a Delayed Ring Index Audio Mode 4Reset ALL Advanced American Telephones. All rights reserved