AT&T 1040 user manual Call transfer, Transfer a call, Blind transfer

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10:01AM 11/23 00:30

10:01AM 11/23 00:30

TRANSFER LINE#1 TO

10:01AM 11/23 EXT 11 TRANSFER LINE #1 TO 12

Telephone operation

Call transfer

Transfer a call

You can transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called.

NOTE: If a transferred call is not picked up within 20 minutes, the phone will automatically disconnect the call.

Blind transfer

While on a call:

1.Press [TRANSFER]. The outside call will automatically be put on hold. You will see TRANSFER LINE#Y TO (with Y being the line in use) on the third line of the display.

2.Press the one-touch button for the destination extension for the call.

-OR-

Dial the destination extension number to which you’re transferring the call. You will see the extension number in the fourth line of the display.

3.Hang up.

Your phone reminds you with a double-beep every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see HOLD REMINDER on page 36 of the installation guide).

NOTE: If you do not dial an extension within 10 seconds, the transfer is automatically canceled. The call is still on hold. Press the corresponding LINE key to resume the call.

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Contents User’s manual Canada, dial 1 866 On purchasing your new AT&T productStop 1040 Line small business system with speakerphone Table of contentsIntercom operation Iii Introduction Line Buttons Telephone overviewDo not Disturb TransferEnter VolumeHold Headset Conference MuteLCD contrast Display screen messagesInitializing Indicator lights Indicator lights & tonesOn when the Do Not Disturb function is on. on next LineAlert tones NEW MSGDirectory card Making and answering calls Lit line indicatorsBasic phone operation Speakerphone HandsetHeadset purchased separately Handset Ringer volume Volume controlHandset/speakerphone/headset volume Ringer type Ringer on/offL1 RINGER, L2 RINGER, L3 Ringer or L4 Ringer Do not Disturb Last number redial To delete a redial number Redial stackTo store a redial number in a one-touch key To exit, press Auto RedialPress Speaker Auto-redialPress Speaker or Headset Temporary tone dialing Call waitingHold Cancel call privacy Switching between linesRestore call privacy Call privacyTo talk privately with one party two-line conference only Conference callsTo drop one line To drop an extensionBlind transfer Call transferTransfer a call Answer a transferred call Transfer a call and speak to the receiving partyPress Transfer Conference Intercom overviewALL Make an intercom call with the handset IntercomMake an intercom call with the speakerphone or headset End an intercom or page call Answer an intercom callPress Intercom VoiceA specific extension single-phone Auto-mute on Answer a single-phone Auto-mute offPress Intercom then to show page ALL All system-widePage-all shortcut To end the page allAnswer a system-wide Room monitor One-touch overview Preference One touchProgram One-touch storageOne-touch storage If one-touch preference is set to Intercom To dial a one-touch numberTo delete a one-touch number To view or delete a one-touch numberTo view a one-touch number To modify a one-touch number To modify a one-touch number About forwarding to Dtad Forwarding to Dtad mailboxTo turn call forwarding on To set up call forwardingTo set call forwarding delay time Listening to messages internal access Glossary Time/date Answer a delayed ring Set ring delay durationCentrex operation Pick up another station’s lineConsole is OFF CSL Delay Ring is set to 16 seconds EXT 12 Console is OFF CSL Delay Ring is set to 20 secondsCentrex service call example EXT XX RingGeneral product care Important product information Especially about telephone answering systems Especially about corded telephonesProduct identifier and REN information FCC and Acta informationConnection and use with the nationwide telephone network Repair instructionsHearing aid compatibility Programming/testing of emergency numbersRights of the telephone company Part 15 of FCC rules How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? 800 222-3111 in Canada, please dial 1 866 How do you get warranty service?Other limitations Technical specification Case of difficulty Is no dial tone on this Appears to be dead onCase of difficulty Line connected to Line Case of difficulty Case of difficulty Case of difficulty Index Index