AT&T 1040 user manual Case of difficulty

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Appendix J

In case of difficulty

The screen displays AC FAIL.

The phone has been disconnected from AC power. When AC power is restored, the screen will return to the usual display. One touch and redial numbers are retained until power is restored.

My calls fade out or cut in and out when I am using the telephone.

If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again.

Disconnect the telephone base from the modular jack and plug in another corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

If you are using the speakerphone when this problem occurs, eliminate any background noise. Noise from the television, radio, or other appliances may cause the speakerphone to cut in and out.

Try engaging the [MUTE] button when you are not speaking or eliminating the background noise.

If you have Digital Subscriber Line, (DSL,) service, and you have more than three telephone sets, and you have installed microfilters, you may need to have a DSL splitter installed by your DSL service provider.

The sound quality of the • Unplug it and and firmly plug it in again. headset is poor

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

Make sure you are using the round black cords that came with the phone. These cords help prevent crosstalk (hearing other calls.)

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Contents User’s manual On purchasing your new AT&T product Canada, dial 1 866Stop Table of contents 1040 Line small business system with speakerphoneIntercom operation Iii Introduction Do not Disturb Telephone overviewLine Buttons TransferHold Headset VolumeEnter Conference MuteDisplay screen messages LCD contrastInitializing On when the Do Not Disturb function is on. on next Indicator lights & tonesIndicator lights LineNEW MSG Alert tonesDirectory card Basic phone operation Lit line indicatorsMaking and answering calls Handset SpeakerphoneHeadset purchased separately Handset Handset/speakerphone/headset volume Volume controlRinger volume L1 RINGER, L2 RINGER, L3 Ringer or L4 Ringer Ringer on/offRinger type Do not Disturb Last number redial To store a redial number in a one-touch key Redial stackTo delete a redial number To exit, press Auto RedialPress Speaker or Headset Auto-redialPress Speaker Call waiting Temporary tone dialingHold Restore call privacy Switching between linesCancel call privacy Call privacyTo drop one line Conference callsTo talk privately with one party two-line conference only To drop an extensionTransfer a call Call transferBlind transfer Press Transfer Transfer a call and speak to the receiving partyAnswer a transferred call ALL Intercom overviewConference Intercom Make an intercom call with the handsetMake an intercom call with the speakerphone or headset Answer an intercom call End an intercom or page callA specific extension single-phone VoicePress Intercom Answer a single-phone Auto-mute off Auto-mute onPage-all shortcut All system-widePress Intercom then to show page ALL To end the page allAnswer a system-wide Room monitor One-touch overview One touch PreferenceOne-touch storage ProgramOne-touch storage To dial a one-touch number If one-touch preference is set to IntercomTo view a one-touch number To view or delete a one-touch numberTo delete a one-touch number To modify a one-touch number To modify a one-touch number Forwarding to Dtad mailbox About forwarding to DtadTo set call forwarding delay time To set up call forwardingTo turn call forwarding on Listening to messages internal access Glossary Time/date Centrex operation Set ring delay durationAnswer a delayed ring Pick up another station’s lineCentrex service call example EXT 12 Console is OFF CSL Delay Ring is set to 20 secondsConsole is OFF CSL Delay Ring is set to 16 seconds EXT XX RingGeneral product care Important product information Especially about corded telephones Especially about telephone answering systemsConnection and use with the nationwide telephone network FCC and Acta informationProduct identifier and REN information Repair instructionsRights of the telephone company Programming/testing of emergency numbersHearing aid compatibility Part 15 of FCC rules What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? How do you get warranty service? 800 222-3111 in Canada, please dial 1 866Other limitations Technical specification Case of difficulty Appears to be dead on Is no dial tone on thisCase of difficulty Line connected to Line Case of difficulty Case of difficulty Case of difficulty Index Index