AT&T 1040 user manual Case of difficulty

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Appendix J

In case of difficulty

Common cure for electronic equipment:

If the telephone is not responding normally, try the following (in the order listed):

1.Disconnect the power to the telephone base.

2.Disconnect the spare battery (if the set has one).

3.Wait a few minutes before connecting power to the telephone base.

4.Re-install the spare battery (if the set has one).

5.Wait for the telephone to synchronize its connection. This may take up to one minute.

The answering system does not respond to internal access commands.

•Make sure your remote access code is correct (see the installation guide for more details).

•If you access the extension mailbox through a single page call, make sure the extension number of the extension mailbox telephone is entered correctly.

•The extension mailbox is in use. Or the two intercom paths are in use. Wait for a few minutes then try again.

•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.

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Contents User’s manual Canada, dial 1 866 On purchasing your new AT&T productStop 1040 Line small business system with speakerphone Table of contentsIntercom operation Iii Introduction Transfer Telephone overviewLine Buttons Do not DisturbConference Mute VolumeEnter Hold HeadsetLCD contrast Display screen messagesInitializing Line Indicator lights & tonesIndicator lights On when the Do Not Disturb function is on. on nextAlert tones NEW MSGDirectory card Making and answering calls Lit line indicatorsBasic phone operation Speakerphone HandsetHeadset purchased separately Handset Ringer volume Volume controlHandset/speakerphone/headset volume Ringer type Ringer on/offL1 RINGER, L2 RINGER, L3 Ringer or L4 Ringer Do not Disturb Last number redial To exit, press Auto Redial Redial stackTo delete a redial number To store a redial number in a one-touch keyPress Speaker Auto-redialPress Speaker or Headset Temporary tone dialing Call waitingHold Call privacy Switching between linesCancel call privacy Restore call privacyTo drop an extension Conference callsTo talk privately with one party two-line conference only To drop one lineBlind transfer Call transferTransfer a call Answer a transferred call Transfer a call and speak to the receiving partyPress Transfer Conference Intercom overviewALL Make an intercom call with the handset IntercomMake an intercom call with the speakerphone or headset End an intercom or page call Answer an intercom callPress Intercom VoiceA specific extension single-phone Auto-mute on Answer a single-phone Auto-mute offTo end the page all All system-widePress Intercom then to show page ALL Page-all shortcutAnswer a system-wide Room monitor One-touch overview Preference One touchProgram One-touch storageOne-touch storage If one-touch preference is set to Intercom To dial a one-touch numberTo delete a one-touch number To view or delete a one-touch numberTo view a one-touch number To modify a one-touch number To modify a one-touch number About forwarding to Dtad Forwarding to Dtad mailboxTo turn call forwarding on To set up call forwardingTo set call forwarding delay time Listening to messages internal access Glossary Time/date Pick up another station’s line Set ring delay durationAnswer a delayed ring Centrex operationEXT XX Ring EXT 12 Console is OFF CSL Delay Ring is set to 20 secondsConsole is OFF CSL Delay Ring is set to 16 seconds Centrex service call exampleGeneral product care Important product information Especially about telephone answering systems Especially about corded telephonesRepair instructions FCC and Acta informationProduct identifier and REN information Connection and use with the nationwide telephone networkHearing aid compatibility Programming/testing of emergency numbersRights of the telephone company Part 15 of FCC rules How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? 800 222-3111 in Canada, please dial 1 866 How do you get warranty service?Other limitations Technical specification Case of difficulty Is no dial tone on this Appears to be dead onCase of difficulty Line connected to Line Case of difficulty Case of difficulty Case of difficulty Index Index