Toshiba Strata CTX manual BLF/DSS Dialing, Status icons indicate these calling conditions

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Call Processing

Making a Call

BLF/DSS Dialing

The Busy Lamp Field/Direct Station Selection (BLF/DSS) tab provides a list of users, their extensions, and telephone status (icons). You can make calls from this tab.

1.Press 1H[W7DE on the keyboard to select the BLF/DSS tab.

2.Use the up or down arrows on the keyboard to select an individual.

3.Press 5HOHDVH7UDQVIHU (Enter)keyon the keyboard.

...or

1.Click the BLF/DSS tab.

2.Double click on an entry

...or select an entry, then press 5HOHDVH7UDQVIHU (Enter)on the keyboard.

Current		Click to view
BLF/DSS		additional
		BLF/DSS lists
		BLF/DSS lists

6210

Status icons indicate these calling conditions.

Station Idle

Station Busy

Station DND or “Not attached to the local system”

Station Idle with Advisory Message

Station Busy with Advisory Message

Station DND with Advisory Message

14	Strata CTX Attendant Console 09/02

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Contents CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Conventions Calls attention to important instructions or informationRelated Documents/Media See FigureIntroduction Grand Tour Grand Tour Attendant Keys Numeric KeypadSpecial Function Keys LDOFunction and Volume Keys +HOSViews and Controls Call Monitor ViewMenu Bar ToolbarsInfo Bar Status BarLogin Call Processing$QVZHU Answering a Call Incoming CallReleasing a Call To answer a specific callTo make notes about a call To dial using the Keyboard Making a CallTo dial a number from an on-screen dial pad To redial the last numberCall Completion To dial a Speed Dial NumberBLF/DSS Dialing Status icons indicate these calling conditionsTo make a consultation transfer from the BLF/DSS tab To perform a blind transfer from the BLF/DSS tabDirectory Dialing Hold To Hold a callTo retrieve a held call Call Transfer Blind TransferTo make a Supervised Transfer call Conference Calls Joining and Splitting a CallTo transfer a call to Voice Mail To split a three-way conference callSwitching Between Source and Destination Parties Message WaitingTo release the last party from a conferencing call To set a message waiting light on a telephoneTo cancel a message waiting light on a telephone To reply to a message waiting callPaging To Page the Primary Page ZoneTo Page an Alternate Page Zone To make an EmergencyCall Pickup To Pick Up a call at the Primary LocationTo Pick Up a call at an Alternate location Call Door Phones To call the Primary Door PhoneTo call the Alternate Door Phone Door Unlock To Unlock the Primary DoorTo Unlock an Alternate Door Call Park To Park a callTo retrieve a parked call Status To fix a Broken Database Link To change Date and TimeMessages Tab To Save a Message for a UserTo Retrieve Messages for a user To Delete a Message for a UserTo Print one or all messages To dial using Contact information Contacts TabCall Processing User Directory Following fields appear in the User Directory listUser Directory User Directory Dialog To add a new user to the directoryTo change a directory entry Button Name Control Panel Control Panel View Status Tab To change console status to Position Busy/ActiveTo create Call Forward menu items To set the PC Date and TimeFeature Keys Tab To store numbers onto keys F2~F10Control Panel Administration5 Administration View Admin TabAdmin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Appendix Call List Call Attribute DescriptionAppendix Call List Index Index ~ P ~ T Index Index

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