Toshiba Strata CTX manual To fix a Broken Database Link, To change Date and Time

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Call Processing

Status

➤To change Console, Overflow, Night Mode or Call Forward (CF) Destination Status

➤Right click on the current status on the Status bar, then select the new choice.

...or

1.Click Console > Console Status, Overflow, or Day/Night Mode or Forwarding. A menu displays (shown right).

2.Click the new choice. The new status displays.

Note The CF destinations are defined by the Administrator (see “Call Forward (CF) Settings” on page 40).

➤To fix a Broken Database Link

➤Click the 5HFRQQHFW'DWDEDVH icon

...or select Directory > Reconnect Database.

If the screen shown right appears, the link is still broken. Contact your Telephone System Administrator.

➤To change Date and Time

1.Right click on the current time showing. The Date and Time dialog box displays.

2.Type or select new settings, click $SSO\.

3.Click 2.. Date/Time window closes.

28	Strata CTX Attendant Console 09/02

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Contents CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Conventions Calls attention to important instructions or informationRelated Documents/Media See FigureIntroduction Grand Tour Grand Tour Attendant Keys Numeric KeypadSpecial Function Keys LDOFunction and Volume Keys +HOSViews and Controls Call Monitor ViewMenu Bar ToolbarsInfo Bar Status BarLogin Call Processing$QVZHU Answering a Call Incoming CallTo make notes about a call Releasing a CallTo answer a specific call To dial a number from an on-screen dial pad To dial using the KeyboardMaking a Call To redial the last numberCall Completion To dial a Speed Dial NumberBLF/DSS Dialing Status icons indicate these calling conditionsTo make a consultation transfer from the BLF/DSS tab To perform a blind transfer from the BLF/DSS tabDirectory Dialing To retrieve a held call HoldTo Hold a call To make a Supervised Transfer call Call TransferBlind Transfer To transfer a call to Voice Mail Conference CallsJoining and Splitting a Call To split a three-way conference callTo release the last party from a conferencing call Switching Between Source and Destination PartiesMessage Waiting To set a message waiting light on a telephoneTo cancel a message waiting light on a telephone To reply to a message waiting callTo Page an Alternate Page Zone PagingTo Page the Primary Page Zone To make an EmergencyTo Pick Up a call at an Alternate location Call PickupTo Pick Up a call at the Primary Location To call the Alternate Door Phone Call Door PhonesTo call the Primary Door Phone To Unlock an Alternate Door Door UnlockTo Unlock the Primary Door To retrieve a parked call Call ParkTo Park a call Status To fix a Broken Database Link To change Date and TimeMessages Tab To Save a Message for a UserTo Print one or all messages To Retrieve Messages for a userTo Delete a Message for a User To dial using Contact information Contacts TabCall Processing User Directory Following fields appear in the User Directory listUser Directory To change a directory entry User Directory DialogTo add a new user to the directory Button Name Control Panel Control Panel View Status Tab To change console status to Position Busy/ActiveTo create Call Forward menu items To set the PC Date and TimeFeature Keys Tab To store numbers onto keys F2~F10Control Panel Administration5 Administration View Admin TabAdmin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Appendix Call List Call Attribute DescriptionAppendix Call List Index Index ~ P ~ T Index Index

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