Toshiba Strata CTX manual Call Pickup, To Pick Up a call at the Primary Location

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Call Processing

Call Pickup

Call Pickup

Call pick up provides a variety of ways for calls ringing at other stations to be picked up at this location. Some of these options require additional digits to be entered to select the CO line, a group, or station.

Note You can assign one of the function keys ()￿~)￿￿ on your keyboard) as the &DOO￿3LFNXS key. See “Feature Keys Tab” on page 41.

To Pick Up a call at the Primary Location

1.Click the 3LFNXS icon

...or select Console > Call Pickup > Primary.

The Pickup icon defaults to the Primary Pickup option.

2.Click the down arrow to select the Pickup Held/Ringing station.

3.Click 3LFNXS.

To Pick Up a call at an Alternate location

1.Click the 3LFN￿8S icon down-arrow, select Alternate Pickup.

2.From the Call Pickup window, select a category and click the down arrow to select a line or station to pick up.

3.Click 3LFN￿8S.

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Contents CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Calls attention to important instructions or information ConventionsSee Figure Related Documents/MediaIntroduction Grand Tour Grand Tour Numeric Keypad Attendant KeysLDO Special Function Keys+HOS Function and Volume KeysCall Monitor View Views and ControlsToolbars Menu BarStatus Bar Info BarCall Processing LoginAnswering a Call Incoming Call $QVZHUReleasing a Call To answer a specific callTo make notes about a call Making a Call To dial using the KeyboardTo dial a number from an on-screen dial pad To redial the last numberTo dial a Speed Dial Number Call CompletionStatus icons indicate these calling conditions BLF/DSS DialingTo perform a blind transfer from the BLF/DSS tab To make a consultation transfer from the BLF/DSS tabDirectory Dialing Hold To Hold a callTo retrieve a held call Call Transfer Blind TransferTo make a Supervised Transfer call Joining and Splitting a Call Conference CallsTo transfer a call to Voice Mail To split a three-way conference callMessage Waiting Switching Between Source and Destination PartiesTo release the last party from a conferencing call To set a message waiting light on a telephoneTo reply to a message waiting call To cancel a message waiting light on a telephoneTo Page the Primary Page Zone PagingTo Page an Alternate Page Zone To make an EmergencyCall Pickup To Pick Up a call at the Primary LocationTo Pick Up a call at an Alternate location Call Door Phones To call the Primary Door PhoneTo call the Alternate Door Phone Door Unlock To Unlock the Primary DoorTo Unlock an Alternate Door Call Park To Park a callTo retrieve a parked call Status To change Date and Time To fix a Broken Database LinkTo Save a Message for a User Messages TabTo Retrieve Messages for a user To Delete a Message for a UserTo Print one or all messages Contacts Tab To dial using Contact informationCall Processing Following fields appear in the User Directory list User DirectoryUser Directory User Directory Dialog To add a new user to the directoryTo change a directory entry Button Name Control Panel Control Panel View To change console status to Position Busy/Active Status TabTo set the PC Date and Time To create Call Forward menu itemsTo store numbers onto keys F2~F10 Feature Keys TabControl Panel Administration5 Admin Tab Administration ViewAdmin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Call Attribute Description Appendix Call ListAppendix Call List Index Index ~ P ~ T Index Index
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