Toshiba Strata CTX manual To cancel a message waiting light on a telephone

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Call Processing

Message Waiting

➤To cancel a message waiting light on a telephone

1.Click the &DQFHO0HVVDJH:DLWLQJ icon.

2.Type or select a directory number.

3.Click OK. The Msg light turns off at that station.

➤To reply to a message waiting call

1.Press1H[W7DE on the keyboard to access Call Monitor View.

2.Use the up or down arrows on the keyboard to select the message.

3.Press 5HOHDVH7UDQVIHU (Enter)keyon the keyboard.

...or double click on the message waiting call in the call list (see example below). Your console will call the station that left the Message.

Strata CTX Attendant Console 09/02

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Contents CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Calls attention to important instructions or information ConventionsSee Figure Related Documents/MediaIntroduction Grand Tour Grand Tour Numeric Keypad Attendant KeysLDO Special Function Keys+HOS Function and Volume KeysCall Monitor View Views and ControlsToolbars Menu BarStatus Bar Info BarCall Processing LoginAnswering a Call Incoming Call $QVZHUTo answer a specific call Releasing a CallTo make notes about a call To redial the last number To dial using the KeyboardMaking a Call To dial a number from an on-screen dial padTo dial a Speed Dial Number Call CompletionStatus icons indicate these calling conditions BLF/DSS DialingTo perform a blind transfer from the BLF/DSS tab To make a consultation transfer from the BLF/DSS tabDirectory Dialing To Hold a call HoldTo retrieve a held call Blind Transfer Call Transfer To make a Supervised Transfer call To split a three-way conference call Conference CallsJoining and Splitting a Call To transfer a call to Voice MailTo set a message waiting light on a telephone Switching Between Source and Destination PartiesMessage Waiting To release the last party from a conferencing callTo reply to a message waiting call To cancel a message waiting light on a telephoneTo make an Emergency PagingTo Page the Primary Page Zone To Page an Alternate Page ZoneTo Pick Up a call at the Primary Location Call PickupTo Pick Up a call at an Alternate location To call the Primary Door Phone Call Door PhonesTo call the Alternate Door Phone To Unlock the Primary Door Door UnlockTo Unlock an Alternate Door To Park a call Call ParkTo retrieve a parked call Status To change Date and Time To fix a Broken Database LinkTo Save a Message for a User Messages TabTo Delete a Message for a User To Retrieve Messages for a userTo Print one or all messages Contacts Tab To dial using Contact informationCall Processing Following fields appear in the User Directory list User DirectoryUser Directory To add a new user to the directory User Directory DialogTo change a directory entry Button Name Control Panel Control Panel View To change console status to Position Busy/Active Status TabTo set the PC Date and Time To create Call Forward menu itemsTo store numbers onto keys F2~F10 Feature Keys TabControl Panel Administration5 Admin Tab Administration ViewAdmin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Call Attribute Description Appendix Call ListAppendix Call List Index Index ~ P ~ T Index Index

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