Call Processing
Contacts Tab
Contacts Tab
This tab provides the complete contact listing for one individual on the screen. The only item that can be changed from any Attendant position is the Notes field.
➤To view contacts, click the Contacts Tab, use the arrow buttons to move from contact to contact.
Note The fields Status, Name, Job title, Department and
Arrows to page through users
Click in this box to type notes.
6216
Click tab to view Contacts
➤To dial using Contact information
➤To dial an alternate number from the user directory, right click on an entry in the BLF/DSS or right click in the Directory tab. The CTX Attendant Console displays the Contacts tab for that entry.
➤To dial a phone number in the Contacts tab, double click on the phone number or select the phone number and press 5HOHDVH7UDQVIHU (Enter) on the keyboard.
Strata CTX Attendant Console 09/02 | 31 |