Toshiba Strata CTX manual Admin Tab contains the following sections

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Administration

Administration View

The Admin Tab contains the following sections:

FIELD

DESCRIPTION

Multiple Attendant

BLF Refresh Rate

Automatic Dialing

Automatic Hold

Activate Incoming Call

Default Transfer

Anticipate DTMF Tone with Flash

Continuous DTMF

Max. Caller ID

Max. Called Number

Allow multiple Attendant operations. (Single Attendant doesn’t allow set Position Busy).

Enables the Attendant to define the refresh rate for polling the CTX for BLF/DSS status. The minimum rate is 1 second. The default is 3.

Enable/Disable automatic dialing.

Enable/Disable automatic hold.

Enable/Disable activate incoming call.

Enable/Disable default transfer (Blind transfer).

Enable/Disable the DTMF Tone dialog to anticipate use after Flash.

Enable/Disable the continuos DTMF tone.

Maximum of Caller ID. Allow the Caller ID telephone numbers to display in the Caller ID list. The valid value is from 0 to 20.

Maximum of Called Number. Allow the numbers of Called Numbers display on the Called List. The valid value is from 0 to 10.

Notes

•The Administrator can change all the above settings.

•The Operator/Attendant can change only PC level settings.

Strata CTX Attendant Console 09/02

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Contents CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Calls attention to important instructions or information ConventionsSee Figure Related Documents/MediaIntroduction Grand Tour Grand Tour Numeric Keypad Attendant KeysLDO Special Function Keys+HOS Function and Volume KeysCall Monitor View Views and ControlsToolbars Menu BarStatus Bar Info BarCall Processing LoginAnswering a Call Incoming Call $QVZHUTo answer a specific call Releasing a CallTo make notes about a call To redial the last number To dial using the KeyboardMaking a Call To dial a number from an on-screen dial padTo dial a Speed Dial Number Call CompletionStatus icons indicate these calling conditions BLF/DSS DialingTo perform a blind transfer from the BLF/DSS tab To make a consultation transfer from the BLF/DSS tabDirectory Dialing To Hold a call HoldTo retrieve a held call Blind Transfer Call TransferTo make a Supervised Transfer call To split a three-way conference call Conference CallsJoining and Splitting a Call To transfer a call to Voice MailTo set a message waiting light on a telephone Switching Between Source and Destination PartiesMessage Waiting To release the last party from a conferencing callTo reply to a message waiting call To cancel a message waiting light on a telephoneTo make an Emergency PagingTo Page the Primary Page Zone To Page an Alternate Page ZoneTo Pick Up a call at the Primary Location Call PickupTo Pick Up a call at an Alternate location To call the Primary Door Phone Call Door PhonesTo call the Alternate Door Phone To Unlock the Primary Door Door UnlockTo Unlock an Alternate Door To Park a call Call ParkTo retrieve a parked call Status To change Date and Time To fix a Broken Database LinkTo Save a Message for a User Messages TabTo Delete a Message for a User To Retrieve Messages for a userTo Print one or all messages Contacts Tab To dial using Contact informationCall Processing Following fields appear in the User Directory list User DirectoryUser Directory To add a new user to the directory User Directory DialogTo change a directory entry Button Name Control Panel Control Panel View To change console status to Position Busy/Active Status TabTo set the PC Date and Time To create Call Forward menu itemsTo store numbers onto keys F2~F10 Feature Keys Tab Control Panel Administration5 Admin Tab Administration ViewAdmin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Call Attribute Description Appendix Call ListAppendix Call List Index Index ~ P ~ T Index Index

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