Campbell Hausfeld PW1825, DH550000AV, PW1605, PW1835, PW1625 Symptom Cause Solution

Model Models PW1625, PW1825, and PW1835

Troubleshooting Guide (Continued)

Symptom

cause

solution

Motor will not start	The gun trigger is not being pulled while	1.	Turn the water supply off. Disconnect the garden
	starting		hose and the black high- pressure hose from the
			unit. This will relieve any pressure from the pump.
		2.	Plug the unit in to the electrical outlet. Make sure
			the unit is in the OFF position.
		3.	If your unit is equipped with a GFCI plug, push the
			top button, then the bottom button and then top
			button again. You should have a light showing on
			the small window above these buttons. If no red
			light is showing, you are not getting power to the
			unit. The unit can be taken to a service center for
			repair.
		4.	Turn on the unit and see if it will run with no water
			to it. If it does come on, turn it off right away. If it
			does not, go to step 5.
		5.	Hook the water supply back to the unit and turn
			the water on. Press the on button and see if it will
			start. If it does, shut the water and the unit off,
			attach the gun and hose and go to step 6.
		6.	With the unit in the OFF position, pull the trigger
			on the gun and make sure a small stream of water
			is coming out. Keep the trigger pressed while
			turning the unit ON.
Low pressure testing	Pump, gun or lance problem	1.	Remove the black high-pressure hose from the
			pressure washer.
		2.	Hook up the garden hose.
		3.	For electric pressure washers, turn on the water
			supply but DO NOT turn on the unit If you have a
			gas pressure washer, DO NOT start the engine.
		4.	Water should shoot 8-10 feet from the pump out
			of the pipe where the high-pressure hose hooks
			up.
		5.	If water does shoot 8-10 feet, then the pump is
			fine. If not, then the pump needs to be cleaned.
			Turn the water off to the pressure washer and call
			Technical Support at 1-800-330-0712 for further
			instructions.
		6.	If the pump is fine, then attach the black high-
			pressure hose and gun to the pressure washer.
			Remove the wand or lance off of the gun. The
			wand or lance is the extension with the adjustable
			nozzle that connects to the center of your gun.
		7.	Turn the water back on and trigger the gun. Water
			should shoot 10-20 feet from the gun.
		8.	If water does not shoot 10-20 feet from the gun,
			then the check valve in the gun is bad and the
			gun needs to be replaced. If it does shoot 10-20
			feet, then the wand/lance needs to be checked

for clogs. See page 14 for Nozzle Cleaning Instructions.

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