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1800129367 GV73XX E0 A11_110X154 01/03/13 09:50 PAGE83
A problem with your generator ?
PROBLEMS | CAUSES | SOLUTIONS |
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The steam generator does | The appliance is not switched on. | Check that your appliance is correctly plugged in |
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not switch on or the iron |
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indicator and ON/OFF |
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indicator do not switch on. |
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Water runs out of the holes | Water has condensed in the pipes because you | Press on the steam control button away from your |
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in the soleplate. | are using steam for the first time or you have | ironing board until the iron produces steam. |
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| not used it for some time. |
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| The soleplate is not hot enough. | Wait for the thermostat light to go out before |
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| activating the steam button. |
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Water streaks appear on | Your ironing board is saturated with water | Check that your ironing board is suitable. We |
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the linen. | because it is not suitable for use with a steam | recommend that you use a mesh type ironing |
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| generator. | board. |
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White streaks come | Your boiler has a | Rinse out the boiler. |
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through the holes in the | has not been rinsed out regularly. |
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soleplate. |
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Brown streaks come through | You are using chemical descaling agents or | Never add this type of product in the water tank or |
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the holes in the soleplate | additives in the water for ironing. | in the boiler (see § “for what water may be used”). |
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and stain the linen. |
| Contact an Approved Service Centre. |
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The soleplate is dirty or | You are ironing at too high a temperature. | See our recommendations regarding temperature |
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brown and may stain the |
| control setting. |
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linen. |
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Your linen is not rinsed sufficiently or you have | Ensure linen is rinsed thoroughly to remove any |
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| ironed a new garment before washing it. | soap deposits or chemicals on new garments |
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| which may be sucked up by the iron. |
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| You are using starch. | Always spray starch on the reverse side of the |
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| fabric to be ironed. |
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There is no steam or there | The water tank is empty (red light is flashing). | Fill the tank and press the "OK" button until the |
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is little steam. |
| indicator goes out. |
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| The soleplate temperature is set to the | The generator is working but steam is very hot and |
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| maximum. | dry As a consequence, it is less visible. |
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Steam escapes from the | The | Tighten the |
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rinse plug. | tightened correctly. |
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| The | Contact an Approved Service Centre to order a |
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| new rinse plug seal. |
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| The generator is faulty. | Stop using the generator and contact an Approved |
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| Service Centre. |
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The red “water tank empty” | The water tank is empty. | Press the “OK” button on the control panel until |
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light is flashing. |
| the warning light goes out. |
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Steam or water escapes | The generator is faulty. | Stop using the generator and contact a Approved |
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under the appliance. |
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While ironing your steam | This is normal and is the pump injecting water | If necessary refill your water tank (see page 3 for |
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generator can make a loud | into the boiler, or the steam valve opening. | filling the water tank). |
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electric pump noise. |
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The “anti calc” indicator is | Your generator requires descaling. | Press the “OK” button on the control panel until |
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flashing. |
| the warning light goes out. The next time you use |
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| your iron, press and hold the "OK" button for a few |
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| seconds on the control panel to turn off the |
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| orange |
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If you have any problems or queries please call our Customer Relations team first for expert help and advice: 0845 602 1454 - UK /
(01) 677 4003 - ROI or consult our website - www.tefal.co.uk
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