Lucent Technologies 585-310-748 manual Create and Use Multiple Personal Greetings, Call Types

INTUITY Multimedia Messaging User’s Guide 585-310-748	Issue 2
	January 1997
Create and Use Multiple Personal Greetings	Page 33

Create and Use Multiple Personal

Greetings

After you have recorded several personal greetings, you may want to assign those greetings to specific types of incoming calls. Besides the basic mode of using one greeting for all calls, you can set up specific greetings for:

■Internal and external calls

■Busy and no-answer calls

■Prime-time internal, prime-time external, and out-of-hours calls

■Prime-time busy, prime-time no-answer, and out-of-hours calls

The first step is to define the types of calls you want to differentiate; then move on to changing call-type definitions and assigning greetings to call types.

Call Types

Internal	Calls from inside your business location.
External	Calls from outside your business location.
Busy	Calls that come in when you’re using your telephone
	line(s).
No answer	Calls that come in when you don’t answer.
Out-of-hours	Calls that come in after standard business hours (as
	defined by your system administrator).
	(You must activate weekend greetings manually.)