GE 18, 19 Water dispenser, Water spurting from, Dispenser, Water is not dispensed, Production

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Water dispenser	Water supply line turned off	•See Installing the water line.
does not work	or not connected.
	Water filter clogged.	•Replace filter cartridge or remove filter and install plug.
	Air may be trapped in	•Press the dispenser arm for at least 2 minutes.
	the water system.
Water spurting from	Newly-installed filter cartridge.	•Run water from the dispenser for 3 minutes
dispenser		(about 11⁄2 gallons).
Water is not dispensed	Water in reservoir is frozen	•Set the refrigerator control to a warmer setting and
but icemaker is working	because the controls are	wait 24 hours. If water does not dispense after 24 hours,
	set too cold.	call for service.
No water or ice cube	Supply line or shutoff valve	•Call a plumber.
production	is clogged.
	Water filter clogged.	•Replace filter cartridge or remove filter and install plug.
	Filter cartridge not	• Remove and reinstall filter cartridge, being certain that
	properly installed.	it locks into place. The blade on the end of the cartridge
		should be positioned vertically.
Water is leaking from	Glass not being held under	• Hold the glass underneath the dispenser for 2–3 seconds
dispenser	the dispenser long enough	after releasing the dispenser button. Water may continue
	after button is released.	to dispense after the button is released.
	Air may be present in the	• Dispense water for at least 2 minutes to remove air
	water line system, causing	from system.
	water to drip after being
	dispensed.

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