What to do if ... | ? |
The following table shows other operating irregularities which are not displayed with an error message.
Error | Possible cause | Remedy |
|
|
|
Uneven browning | Suction plate not correctly locked | Lock suction plate correctly |
|
|
|
| Nominal oven temperature too high | Select lower temperature and increase |
|
| cooking time |
| Not | Always |
|
|
|
| Bypass pipe greasy | Clean bypass |
|
|
|
| Incorrect accessories, containers | Use suitable accessories and |
|
| containers |
Control elements not illuminated and | No power connection, external failsafe | Call customer service |
do not react when switched on | triggered |
|
Appliance does not react to information | Software has hung itself up | Hold down the ON/OFF switch for 5 |
entered |
| seconds or disconnect appliance for 5 |
|
| seconds |
Appliance cannot be switched on or | ON/OFF has been locked for 3 | Try again after 3 seconds |
off | seconds |
|
Oven is not lit inside | Oven light fault | Call customer service |
|
|
|
Water sprays from air outlet when door | Steam measuring line blocked | Clean steam measurement line; see |
is closed |
| “Daily servicing and maintenance” |
| Appliance drain blocked | Clean outflow |
|
|
|
Water sprayed out of steam generator | Automatic rinsing of steam generators | Activate automatic rinsing |
into oven during operation | has not been carried out for some | The next date change or the following |
| time, i.e. it is continually deselected | |
| day will be adequate | |
|
| |
|
|
|
Water inside the oven | Outflow blocked | Descale |
|
|
|
Water running out of base of appliance | Outflow connection blocked or covered | Remove object |
|
|
|
| Outflow blocked | Rinse condenser and outflow |
|
| thoroughly, clean/check own drain |
|
| system |
Black marks inside oven | Incorrect cleaning agent | Use genuine CONVOClean and |
|
| CONVOCare cleaning agents |
| Water hardness too high | See Water Quality Recommendations |
|
| in Warranty |
Automatic cleaning (CONVOClean | Water pressure too low | Increase pressure at installation |
system) gives poor cleaning results |
| location |
| Incorrect cleaning agent | Switch to CONVOClean |
|
|
|
| Degree of soiling incorrectly set | Select higher cleaning level |
|
|
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Caution:
If an error cannot be rectified with the aid of this list, please contact your qualified Cleveland Range authorized service representative.
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