LG Electronics LDS5040WW Before Calling For Service, English, Troubleshooting, Problem, Solutions

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TROUBLESHOOTING 21

 

 

TROUBLESHOOTING 21

 

 

BEFORE CALLING FOR SERVICE

 

 

 

 

Problem

Possible Causes

Solutions

 

 

 

Dishwasher will not

Door is not completely closed.

Make sure that the door is completely closed and

operate

 

latched.

 

Power supply or power cord is not connected.

Connect the power supply or cord properly.

 

Fuse is blown or circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

 

 

 

Dishwasher operates too

Dishwasher is connected to cold water.

Check the water supply connection or water heater set-

long

 

ting. (Heating cold water takes longer.)

 

 

 

Odor

Previous cycle was stopped before

Operate the Quick cycle with detergent without loading

 

completion.

any dishes.

 

 

 

The dishwasher is not used daily.

If the dishwasher is not used daily, it is recommend to

 

 

run the Quick cycle once or twice a day until you have

 

 

a full load. In case odor still persists, run a vinegar rinse

 

 

through a Quick cycle by putting 2 cup(500ml) of white

 

 

vinegar in an upright measuring cup in the lower rack,

 

 

without detergent. It is recommended to maintain ac-

 

 

cording to the CARE & CLEANING section.

 

 

 

Water remains in tub

Drain hose is kinked or clogged.

Adjust hose or clear blockage.

after completion of cycle

 

 

 

 

 

Spots and filming on

Low water temperature.

Water supply should be at least 120°F for best wash

dishes

 

performance.

 

Wrong amount of detergent used.

Use the recommended amount of detergent.

 

 

 

 

Overloading.

Do not overload the dishwasher.

 

 

 

 

Improper loading.

See the Using Your Dishwasher section.

 

Insufficient water pressure.

Water pressure should be between 20 and 120 psi.

 

Insufficient detergent.

Add the recommended amount of detergent. See the Us-

 

 

ing Your Dishwasher section.

 

 

 

 

Rinse aid dispenser is empty.

Refill rinse aid dispenser.

 

 

 

Extremely hard water

The best way to eliminate spots on your dishes is to install a whole house water softener in your home. If a water softener is already installed or you do not plan on installing one, run a Power Scrub cycle to help minimize this condition. To add an extra rinse to the cycle, select the wash cycle and then press the Extra Rinse button.

To remove hard water build up in the tub

Remove all dishes, silverware and the silverware holder from the dishwasher. Only the racks should remain in the tub.

Fill a measuring cup with white vinegar, approximately 14~17 ounces (400~500mL), and place the measur- ing cup in the lower rack.

Run a Normal cycle and select Extra Rinse and Sanitary then close the door.

DO NOT USE DETERGENT

NOTE: Make sure to let the dishwasher complete the entire cycle. This cleaning method should only be done as needed.

If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).

ENGLISHBEFORE CALLING FOR SERVICE

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Contents OWNER’S MANUAL DISHWASHERLDS5040ST/WW/BB ENGLISH3 IMPORTANT SAFETY INFORMATION TABLE OF CONTENTS5PARTS AND FEATURES 17 CARE AND CLEANINGBASIC SAFETY PRECAUTIONS IMPORTANT SAFETY INFORMATIONIMPORTANT SAFETY INFORMATION ENGLISHBEFORE USING THE DISHWASHER ELECTRICAL SAFETYSAVE THESE INSTRUCTIONS Electrical Shock HazardFEATURES PARTS AND FEATURESSOFT FOOD GRINDER AND SELF CLEANING FILTER PARTS AND FEATURESPARTS SPECIFICATIONSCycles CONTROL PANELPOWER SCRUB TO CANCEL A CYCLEPOWER CONTROL PANEL Cycle Options8PARTS AND FEATURES SANITARYCYCLE SELECTION CHART CYCLE OPTION CHARTWash RinseQUICK START OPERATING INSTRUCTIONSAUTO-OFF 10OPERATING INSTRUCTIONSNON-DISHWASHERSAFE ITEMS LOADING THE LOWER RACKRACK LOADING TIPS LOADING 10 PLACE SETTINGSLOADING DISHES & POTS FOLDING DOWN THE LOWER TINESLOADING POTS & BOWLS 12OPERATING INSTRUCTIONSLOADING THE SILVERWARE BASKET HEIGHT ADJUSTABLE UPPER RACKSILVERWARE LOADING TIPS OPERATING INSTRUCTIONSLOADING 10 PLACE SETTINGS LOADING THE UPPER RACKLOADING 12 PLACE SETTINGS UPPER RACK LOADING TIPSADDING DETERGENT TO THE DISPENSER DETERGENT INFORMATIONOPERATING INSTRUCTIONS Adjust Lever Rinse Rinse-Aid IndicatorADDING RINSE AID TO THE DISPENSER RINSE AID DISPENSER ADJUSTMENTCLEANING THE UPPER SPRAY ARM CARE & CLEANINGCLEANING THE METALLIC PARTS KEEPING THE DISHWASHERCLEANING THE TOP SPRAY ARM SEASONAL MAINTENANCE AND STORAGE18CARE & CLEANING FAQs COMMON PRODUCT QUESTIONSENGLISH INSTALLATION PRODUCT FEATURES AND OPERATIONWhat is Child Lock and how is it activated? Why is “PF” showing up on the display?TROUBLESHOOTING BEFORE CALLING FOR SERVICEProblem Solutions22TROUBLESHOOTING BEFORE CALLING FOR SERVICESMART DIAGNOSIS SYSTEM Smart Diagnosis Using Your Smart PhoneSmart Diagnosis Through the Call Center TROUBLESHOOTING24WARRANTY DISHWASHER LIMITED WARRANTY USAWARRANTY PERIOD THIS LIMITED WARRANTY DOES NOT COVERWARRANTY DISHWASHER LIMITED WARRANTY CANADATHIS LIMITED WARRANTY DOES NOT COVER Write your warranty information below26MEMO MANUAL DEL PROPIETARIO LAVAVAJILLASESPAÑOL LDS5040ST/WW/BBTABLA DE CONTENIDOS 19 PREGUNTAS FRECUENTES 21 SOLUCIÓN DE PROBLEMAS3 INFORMACIÓN DE SEGURIDAD IMPOR CUIDADO Y LIMPIEZAPRECAUCIONES DE SEGURIDAD BÁSICAS INFORMACIÓN DE SEGURIDAD IMPORTANTEESPAÑOL INFORMACIÓN DE SEGURIDAD IMPORTANTESEGURIDAD ELÉCTRICA GUARDE ESTAS INSTRUCCIONESANTES DE USAR EL LAVAVAJILLAS NOTACARACTERÍSTICAS PIEZAS Y CARACTERÍSTICASESPAÑOL AMPLIA CAPACIDADPIEZAS ESPECIFICACIONESCiclos PANEL DE CONTROLPOWER SCRUB RESTREGADO FUERTE CHIME ON/OFF ALARMA ENCENDIDA/APAGA- DAPOWER ENCENDIDO PANEL DE CONTROL Opciones de cicloNOTA NOTATABLA DE SELECCIÓN DE CICLOS TABLA DE OPCIONES DE CICLOSWash RinseCOMIENZO RÁPIDO INSTRUCCIONES DE FUNCIONAMIENTOPRECAUCIÓN APAGADO AUTOMÁTICOOBJETOS NO ADECUADOS PARA EL LAVAVAJILLAS CARGA DE LA BANDEJA INFERIORBASTIDOR DE CARGA CONSEJOS NOTACARGA DE PLATOS Y OLLAS AJUSTE DE LAS PUNTAS SEPARADORAS INFERIORESCARGA DE OLLAS Y BOWLS 12INSTRUCCIONES DE FUNCIONAMIENTOBANDEJA SUPERIOR CON ALTURA AJUSTABLE CARGA DEL CESTO DE CUBIERTOSNOTA ADVERTENCIACARGA DE 10 AJUSTES DE POSICIONES CARGA DE LA BANDEJA SUPERIORCARGA DE 12 AJUSTES DE POSICIONES SUGERENCIAS PARA LA CARGA DE LA BANDEJA SUPERIORNOTA CÓMO AGREGAR DETERGENTE EN EL DISPENSADORNOTA PRECAUCIÓNCÓMO AGREGAR ABRILLANTADOR EN EL DISPENSADOR IndicatorAdjustPalancaLeverde ajuste RinseEnjuague NOTAMANTENIMIENTO DEL LAVA VA- JILLAS CUIDADO Y LIMPIEZALIMPIEZA DE PARTES METÁLICAS LIMPIEZA DEL BRAZO ROCIADOR SUPERIORLIMPIEZA DEL BRAZO ROCIADOR EXTREMO MANTENIMIENTO Y ALMACENAMIENTO ESTACIONAL18CUIDADO Y LIMPIEZA PREGUNTAS COMUNES ACERCA DEL PRODUCTO PREGUNTAS FRECUENTESNOTA ESPAÑOLINSTALACIÓN CARACTERÍSTICAS DEL PRODUC- TO Y FUNCIONAMIENTO20PREGUNTAS FRECUENTES ESPAÑOL ESPAÑOL ANTES DE LLAMAR AL SERVICIO TÉCNICOSOLUCIÓN DE PROBLEMAS ProblemaProblema 22SOLUCIÓN DE PROBLEMASANTES DE LLAMAR AL SERVICIO TÉCNICO Causas posiblesSmart Diagnosis a través de su Smart Phone SISTEMA SMART DIAGNOSIS DIAGNÓSTICO INTELIGENTESOLUCIÓN DE PROBLEMAS NOTA24GARANTÍA GARANTÍA LIMITADA DE LAVAVAJILLAS EE.UUPERÍODO DE GARANTÍA Por el período deESPAÑOL GARANTÍA LIMITADA DE LAVAVAJILLAS CANADÁGARANTÍA ESTA GARANTÍA LIMITADA NO CUBRE26MEMO MANUEL DU PROPRIÉTAIRE LAVE-VAISSELLECFRANÇAIS LDS5040ST/WW/BBFRANCAIS SOMMAIRE3 INFORMATIONS IMPORTANTES DE SÉCURITÉ 17 ENTRETIEN ET NETTOYAGEPRÉCAUTIONS DUSAGE INFORMATIONS IMPORTANTES DE SÉCURITÉAVERTISSEMENT FRANCAISSÉCURITÉ ÉLECTRIQUE GARDEZ CES CONSIGNESAVANT DUTILISER LE LAVE-VAISSELLE AVERTISSEMENTFONCTIONS PIÈCES ET FONCTIONSFRANCAIS DIRECT MOTOR ULTRA-PLATPIÈCES CARACTÉRISTIQUESPOWER SCRUB CYCLE LAVAGE-RÉCURAGE PANNEAU DE CONTRÔLEALARME ACTIVÉE/DÉSACTIVÉE CyclesSMART DIAGNOSTIC DIAGNOSTIC INTELLI- GENT PANNEAU DE CONTRÔLE Options de cycleyy The RINSE AID symbol SANITARY EAU BOUILLANTETABLEAU DE SÉLECTION DE CYCLE PIÈCES ET FONCTIONSFRANCAIS DemarDÉMARRAGE RAPIDE CONSIGNES DE FONCTIONNEMENTDANGER AUTO-OFFMISE EN VEILLE AUTOOBJECTS NALLANT PAS AU LAVE- VAISSELLE CHARGEMENT DU PANIER INFÉRIEURRAMPE DE CHARGEMENT CONSEILS DANGERCHARGEMENT DES PLATS ET CASSEROLES RABATTRE LE RÂTELIER INFÉRIEURCHARGEMENT DES CASSEROLES ET BOLS 12CONSIGNES DE FONCTIONNEMENTPANIER SUPÉRIEUR À HAUTEUR RÉGLABLE CHARGEMENT DU PANIER À COUVERTSAVERTISSEMENT FRANCAISDISPOSITION POUR 10 PLATS CHARGEMENT DU PANIER SUPÉRIEURDISPOSITION POUR 12 PLATS CONSEILS DE CHARGEMENT SUR LE PANIER SU PÉRIEURDANGER AJOUT DE DÉTERGENT DANS LE DISTRIBUTEURFRANCAIS INFORMATIONS RELATIVES AU DÉTERGENTRÉGLAGE DU DISTRIBUTEUR DE PRODUIT DE RIN- ÇAGE AJOUT DE PRODUIT DE RINÇAGE DANS LE DISTRIBUTEURIndicateur daide au rinçage Levier dajustement RinçageCONSERVER LE LAVE-VAISSELLE ENTRETIEN & NETTOYAGENETTOYAGE DES PIÈCES MÉTAL- LIQUES NETTOYAGE DU BRAS DE LAVAGE SU- PÉRIEURNETTOYAGE DU BRAS DE LAVAGE AU SOMMET ENTRETIEN SAISONNIER ET STOCKAGE18ENTRETIEN & NETTOYAGE QUESTIONS/RÉPONSES QUESTIONS COURANTES SUR LE PRODUITFRANCAIS INSTALLATION FONCTIONS ET UTILISATION DU PRODUITPuis-jeeffectuer un cycle de purge seulement? Pourquoi est-ceque “PF” saffiche sur lécran?Problem AVANT DAPPELER LE DÉPANNAGESolutions FRANCAISAVANT DAPPELER LE DÉPANNAGE Solutions22DÉPANNAGE ProblèmeDiagnostic Intelligent depuis votre télé- phone SMART DIAGNOSTIC DIAGNOSTIC INTELLIGENTDiagnostic Intelligent depuis votre télé- phone NOTA24GARANTIE GARANTIE LIMITÉE DU LAVE-VAISSELLEUSAPÉRIODE DE GARANTIE CETTE GARANTIE LIMITÉE NE COUVRE PASFRANCAIS GARANTIE LIMITÉE LAVE-VAISSELLECANADAGARANTIE CETTE GARANTIE LIMITÉE NE COUVRE PAS26MEMO MEMO LG Customer Information Center 1-800-243-0000 1-888-542-2623Register your product Online USA, Consumer User CANADA