NBX Telephone Guide
 United States Government Legend
 Contents
 Blind Transfer
From Any Internal NBX Telephone
Modifying or Deleting Groups
More Ways to Dial a Call An Internal Call
 Group Call Pickup
Personalizing Your Telephone
 Additional Applications
Attendant Consoles
 This Guide
How to Use
Shows where to look for specific information in this guide
Where to Find Information
 Icons
Conventions
Lists conventions that are used throughout this guide
Defines some commonly used words and phrases in this guide
 Comments on
Documentation
Documentation
 About this Guide
 Describes how to set up your first password
Setting Up Your Password and Voice Mail For the First Time
Getting Started
 Setting Your NBX NetSet and Messaging Password
 Microsoft Internet Explorer version 5.5 or later is optimal
 Guides
Icons below the window are shortcuts to these features
Frequently used features on your telephone
Quick Reference
 NBX Business Telephones
 Handset
NBX Business Telephones have these features
Business Telephone Buttons Controls
10 a-f
 Program button Reserved for future use
Exit Telephone key pad
 NBX Business Telephones
 Telephone
Access Buttons on
Programmable
Business
 Business Telephone
Status Indicator Lights
Light Status
 NBX Basic Telephone
 Basic Telephone Buttons Controls
NBX Basic Telephone has these features
Exit
 Programmable Access Buttons on the Basic Telephone
 Indicates the status of the lines. See Table
Status Icons on
Basic Telephone
Same time
 NBX Voice Messaging
 Changing Your
Password
Considerations
 Security Tips
Steps to Changing Your Password
Name
Personal Greeting
 Message Indicators When you have messages in your mailbox
 Click Listen
 Managing Your NBX Voice Messages
Buttons
 Introductory comments
Replying to a
Message
Forwarding a
 Optionally, press one of these buttons, or proceed to step
For details on valid site codes, see your administrator
 Sending a Message
Creating
Dial 2 to select Create and Send a Message
 Message to everyone on the list at the same time
Creating Personal
Voice Mail Group
Lists
 Dial 9 for Mailbox Options
Deleting Groups
Dial 3 to select Group Lists Press 1, 3, or
 Point
Forwarding
Incoming Calls to
Your Call Coverage
 Other Kinds
Other Ways to
Manage Your Voice
Mail Messages
 NBX Voice Messaging
 Standard Features
 Managing Multiple Calls on the NBX Basic Telephone
Line a Line B How to Manage New Calls
Second Call
On the NBX Basic Telephone, use to manage the two lines
 Managing Multiple Calls on the NBX Basic Telephone
Using the NBX Telephone Display Panel
 Display alternates between the list
Tips on
Menu choices
 Setting Your Call Coverage Point
 On Hold
Putting a Call
 One Call on Hold
 Standard Features
 Direct Mail Transfer
 Dial a call to an internal or external third party
Establishing a
Conference Call
From an NBX Telephone, follow these steps
 That You Called your call is answered by someone else
More About
 Standard Features
 Personalizing Your Telephone
 Ringer Tones
Guidelines About Features on NBX Telephones
Log in to NBX NetSet Ringer Tones
 To assign or change a personal speed dial number
Speed Dials
Go to NBX NetSet Speed Dials Personal
 Personalizing Your Telephone
 Log in to NBX NetSet Speed Dials One Touch
 To use the LabelMakers
Log in to NBX NetSet Speed Dials Personal or System-wide
 Notification
Off-Site
Number/Address field
 Additional Notes
 If you specify Pager or VoiceMail for the first attempt
If you specify EMail for the first attempt
 Definitions
Resetting the Off-Site Notification Cycle
Do Not Disturb
Comes into your voice mailbox
 Unauthorized Use
Preventing
Your Telephone
 Information Call Permissions
Class of Service
Override
Call Permissions
 Palm Integration
 To end calls when using a headset with
 Getting More from Your Telephone System
 Caller ID
Listening to Your Messages in Your E-mail or Browser
 Clir for Next External Call Only
Clir for All External Calls
CLIR-NEXT On
 That allows nonmember pickup
Call Pickup
Log in to NBX NetSet User Information Call Pickup
 Shows an example of a hunt group configuration
 Click Log In, and then click Close
Hunt Group Numbers Assigned by the Administrator
 Sample Calling Group Configuration
NetSet User Information Hunt Groups and click Login all
 Call Park
System Default Extension Numbers
Announcement
 Message in one of three ways, as described in Table
Paging
Paging next for details To retrieve a parked call
Dial the Call Park extension that was assigned to the call
 Using Unique Extensions to Dial Remote Offices
 Example
 Examples
Through 9 that is, ringing is delayed for from 1 to 9 rings
 Pulse Dialing
 Additional Applications
 Attendant Consoles
This chapter covers these features
 Attendant Console
NBX
 See Attendant Console Labels next
 Labels Log in to NBX NetSet Speed Dials
Attendant Console To use the Attendant Console LabelMaker
 Attendant
Complement
Software
 Keyboard
Attendant Software Buttons and Keyboard Shortcuts
Button Purpose Shortcut
 Telephone
Telephone Installation MAINTENANCE, Troubleshooting
 Low-Profile
Adjusting
Attaching
Support Bracket
 Knob for the Handset Support Peg
Shows the NBX Telephone in the wall-mount position
 Telephones
Cleaning Your
Moving Your
Swapping
 Only Mailbox
Possible Problems
Possible Problem Suggested Solutions
To NBX NetSet NBX Messaging, and then clear Greeting
 Possible Problem
 Index
 Button on Attendant Console 81 button on Business Telephone
 NBX 100
 Sending messages 33 shared telephone lines
 Index
 Index