72CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM

Call Park

Use Call Park to place a call in a “holding pattern” and make it available

 

for another person to pick up from any telephone on the system. Use the

 

internal paging feature, the external paging feature, or both, to

 

announce the call. The recipient can retrieve the call from any NBX

 

Telephone by dialing the Call Park extension that you give during your

 

announcement.

The Call Park feature is useful when:

The recipient is elsewhere in the building

You want to continue a call on another telephone (for instance, in a conference room for privacy), and transferring the call does not give you enough time to retrieve it.

When you park a call, you assign it a Call Park extension, which anyone can use to retrieve it. Table 12 lists the factory default Call Park extension numbers. Ask your administrator to verify your Call Park extensions.

Table 12 Factory Default Call Park Extension Numbers

System

Default Extension Numbers

 

 

SuperStack 3 NBX

6000 – 6099

 

 

NBX 100

601 – 609

 

 

If the call is not answered within 5 minutes after it is parked, it rings again at the original telephone. Your administrator can modify the length of this waiting period.

To park a call:

1While you are on a call, press the Feature button and 444, or press the Access button assigned to Call Park.

2Use the telephone key pad to dial a Call Park extension from the list shown in Table 12 or the list of extensions at your location.

If you select a Call Park extension that is already in use, the display panel displays Park Cancelled, and the call rings back to your telephone. Try another Call Park extension.

3To notify another user about the parked call:

a From an NBX Business Telephone, select an Access button that is assigned for placing telephone calls, and dial the user’s extension, or use the paging feature. See “Paging” next for details.

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3Com 2101 manual Call Park, Announcement, System Default Extension Numbers

2101 specifications

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