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3Com 2101 manual Personalizing Your Telephone

Models: 2101

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54CHAPTER 6: PERSONALIZING YOUR TELEPHONE

To use a personal speed dial:

1Pick up the handset or, if you are using an NBX Business telephone, you can press the Speaker button.

2Press the Feature button plus the 3-digit personal speed dial code for the number you want to call, or scroll to Personal Speed Dials on the display panel, press Slct, scroll to the number that you want to dial, and press Slct again.

If you dial a speed dial code that has no number assigned to it, the display panel shows the message “No number stored.”

System-wideThe administrator can set up to 100 system-wide speed dials (using 700 Speed Dials through 799) for numbers that are dialed frequently by many internal

users. You can view the system-wide speed dial list through the NBX NetSet utility, or you can view and dial from it using the telephone display panel.

You can ask the administrator to map a system-wide speed dial number to one of the Access buttons on your telephone. See “Special Case: One-Touch Speed Dials” next.

To use a system-wide speed dial:

1Pick up the handset or, if you are using an NBX Business Telephone, you can press the Speaker button.

2Press the Feature button plus the 3-digit system-wide speed dial code for the number that you want to call, or scroll to System Speed Dials on the display panel, press Slct, scroll to the number that you want to dial, and press Slct again.

If you dial a speed dial code that has no number assigned to it, the display panel on your telephone shows the message “No number stored.”

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3Com 2101 manual Personalizing Your Telephone

Contents

NBX Telephone Guide United States Government Legend Contents More Ways to Dial a Call An Internal Call From Any Internal NBX TelephoneModifying or Deleting Groups Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsWhere to Find Information How to UseShows where to look for specific information in this guide This GuideDefines some commonly used words and phrases in this guide ConventionsLists conventions that are used throughout this guide IconsDocumentation Comments onDocumentation About this Guide Setting Up Your Password and Voice Mail For the First Time Describes how to set up your first passwordGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Quick Reference Icons below the window are shortcuts to these featuresFrequently used features on your telephone GuidesNBX Business Telephones 10 a-f NBX Business Telephones have these featuresBusiness Telephone Buttons Controls HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Business Access Buttons onProgrammable TelephoneStatus Indicator Lights Business TelephoneLight Status NBX Basic Telephone NBX Basic Telephone has these features Basic Telephone Buttons ControlsExit Programmable Access Buttons on the Basic Telephone Same time Status Icons onBasic Telephone Indicates the status of the lines. See TableNBX Voice Messaging Password Changing YourConsiderations Personal Greeting Steps to Changing Your PasswordName Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesForwarding a Replying to aMessage Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepCreating Sending a MessageDial 2 to select Create and Send a Message Lists Creating PersonalVoice Mail Group Message to everyone on the list at the same timeDeleting Groups Dial 9 for Mailbox OptionsDial 3 to select Group Lists Press 1, 3, or Your Call Coverage ForwardingIncoming Calls to PointMail Messages Other Ways toManage Your Voice Other KindsNBX Voice Messaging Standard Features On the NBX Basic Telephone, use to manage the two lines Line a Line B How to Manage New CallsSecond Call Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneTips on Display alternates between the listMenu choices Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer From an NBX Telephone, follow these steps Establishing aConference Call Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Guidelines About Features on NBX Telephones Ringer TonesLog in to NBX NetSet Ringer Tones Speed Dials To assign or change a personal speed dial numberGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersOff-Site NotificationNumber/Address field Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptComes into your voice mailbox Resetting the Off-Site Notification CycleDo Not Disturb DefinitionsPreventing Unauthorized UseYour Telephone Call Permissions Class of ServiceOverride Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDClir for All External Calls Clir for Next External Call OnlyCLIR-NEXT On Call Pickup That allows nonmember pickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationSystem Default Extension Numbers Call ParkAnnouncement Dial the Call Park extension that was assigned to the call PagingPaging next for details To retrieve a parked call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsComplement AttendantSoftware Attendant Software Buttons and Keyboard Shortcuts KeyboardButton Purpose Shortcut Telephone Installation MAINTENANCE, Troubleshooting TelephoneSupport Bracket AdjustingAttaching Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegSwapping Cleaning YourMoving Your TelephonesTo NBX NetSet NBX Messaging, and then clear Greeting Possible ProblemsPossible Problem Suggested Solutions Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index