Using the NBX Telephone Display Panel 41

Table 10

Managing Multiple Calls on the NBX Basic Telephone (continued)

 

 

 

Line A

Line B

How to Manage New Calls

 

 

 

On hold

On hold

If you have placed two calls on hold:

■ And you DO NOT hang up the handset, press

 

 

Call Toggle to return to the call you most recently

 

 

placed on hold. Then press Call Toggle again to

 

 

return to the line you first placed on hold.

 

 

■ And you DO hang up the handset, pick up the

 

 

handset to return to the call you most recently

 

 

placed on hold. Then press Call Toggle to be

 

 

connected to the line you first placed on hold.

 

 

 

Active or on

On hold

If a third call comes in while you have one active call

hold

 

and one on hold, or two calls on hold, the system

 

 

forwards the third caller directly to your call

 

 

coverage point. See “Setting Your Call Coverage

 

 

Point” in Chapter 5 for call forwarding details.

 

 

 

See also “Status Icons on the Basic Telephone” in Chapter 3 for the indicators in the NBX Basic telephone display panel during these calls.

Using the NBX

Telephone

Display Panel

Use the telephone display panel of the NBX Telephone to dial a number:

■Call Logs — Logs of the most recent calls to and from your telephone (Missed Calls, Answered Calls, Dialed Calls).

■Directory — A list of the users and their extensions on your system

■Personal Speed Dials — A list of personal speed dial numbers that you have set in NBX NetSet > Speed Dials or System Speed Dials, the list of the system-wide speed dial numbers

To access the display panel lists:

1Pick up the handset. Press one of the scroll keys to the right of the display.

On an NBX Business Telephone, press a scroll key without picking up the handset. The Speaker comes on, and you hear the dial tone briefly.

2Use the scroll keys to move through the lists. When you see the list that you want to use, press the button under Slct (Select).

3Use the scroll keys to move to the name or number that you want to call. Verify that the cursor is at that entry, and press the button under Slct.

4To move back to the previous menu, press the button under Back.

5To leave the lists entirely, press the button under Exit, or press an Access button that is programmed for Release, or hang up.

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3Com 2101 manual Using the NBX Telephone Display Panel, Managing Multiple Calls on the NBX Basic Telephone
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